Talent.com
Technical Support Engineer

Technical Support Engineer

EchoStarLebanon, TN, US
2 days ago
Job type
  • Full-time
Job description

Company Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Department Summary

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do :

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech.

  • Install and service DISH equipment and smart home products in customers’ homes
  • Teach customers how to use their tech and offer additional services when helpful
  • Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team

What’s in it for You :

  • Career Growth : Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
  • Pay Increases : Automatic promotion after 6 months with a $1 / hour raise. Additional promotions with 5–10% pay increases based on performance
  • Bonus Potential : Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
  • Comprehensive Benefits : Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
  • Exclusive Perks : Complimentary DISH TV ($114.99 / month), discounts on Sling TV ($5 / month), and Boost Mobile plans (starting at $15 / month), company-provided van, tools, and uniforms
  • Paid Training You’ll Get :

  • Clear, step-by-step guidance for installations and service
  • Smart home tech knowledge to support and educate customers
  • Best practices created by our most experienced techs
  • Skills, Experience and Requirements

    What You’ll Need :

  • Valid Driver’s License : Clean record required
  • Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
  • Physical Ability :
  • Climb ladders (up to 40 ft)
  • Lift up to 70 lbs
  • Must meet and maintain 335 lb weight limit
  • Customer Focus : Build trust and create a great experience
  • Problem-Solving : Tackle a variety of challenges on the spot
  • Determination : Work in tight spaces and all kinds of weather
  • Adaptability : Handle changes and unexpected tasks with ease
  • Salary Ranges

    Compensation : $19.75 / Hour

    Benefits

    From versatile health perks to new career opportunities, check out our benefits on our careers website .

    Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

    The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

    We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school / graduation from your application documents before submission and throughout our application process.

    EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make  echostar.com  and  jobs.echostar.com  accessible to users. Please contact leaves@dish.com if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

    Click the links to access the following statements :   EEO Policy Statement ,  Pay Transparency , EEOC Know Your Rights ( English / Spanish )

    Create a job alert for this search

    Technical Support Engineer • Lebanon, TN, US

    Related jobs
    • Promoted
    Technical Support

    Technical Support

    TradeJobsWorkforce42123 Austin, KY, US
    Full-time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...Show moreLast updated: 30+ days ago
    • Promoted
    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    Flexible Remote Work – Get Paid to Share Your Opinions on Top Brands

    OCPAStatesville, Tennessee, us
    Remote
    Part-time +1
    Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of bet...Show moreLast updated: 30+ days ago
    • Promoted
    United States Customs and Border Protection Officer

    United States Customs and Border Protection Officer

    U.S. Customs and Border ProtectionLafayette, TN, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 2 days ago
    • Promoted
    Customs and Border Protection Officer

    Customs and Border Protection Officer

    U.S. Customs and Border ProtectionScottsville, KY, US
    Full-time
    Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...Show moreLast updated: 2 days ago
    • Promoted
    Emergency Medicine Physician in Carthage, Tennessee

    Emergency Medicine Physician in Carthage, Tennessee

    TeamHealth CorporateCarthage, TN, US
    Full-time
    TeamHealth has an excellent opportunity for a full-time physician to join our emergency department (ED) team at Riverview Regional Hospital in Carthage, Tennessee. Riverview Regional Hospital is a 2...Show moreLast updated: 2 days ago
    • Promoted
    Field Tech Support

    Field Tech Support

    EchoStarLebanon, TN, US
    Full-time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show moreLast updated: 2 days ago
    • Promoted
    Team Member

    Team Member

    Arby'sGordonsville, TN, US
    Part-time
    Think about it you and us? Sounds like it could be a match made in the meat heavens.Shift meal discount and family dining discount •. Best in Class Training & Continuous Learning.Journey Wellbeing S...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Services Engineer

    Technical Services Engineer

    Tennessee StaffingNashville, TN, United States
    Full-time
    We're on a mission to deliver connections with the capacity to change the world.For more than 35 years, we have helped shape how consumers, businesses, governments and militaries around the globe c...Show moreLast updated: 4 days ago
    • Promoted
    LPN Day Shift – Love Your Life and Your Job

    LPN Day Shift – Love Your Life and Your Job

    Southern Health PartnersWestmoreland, TN, US
    Full-time
    LPN Day Shift – Love Your Life and Your Job? Yes, It’s Possible.Robertson County Detention Center.Days | 6 : 30 AM – 7 : 00 PM | Every Other Weekend. Sign-On & Retention Bonuses + Weekend Shift Differen...Show moreLast updated: 3 days ago
    • Promoted
    Shift Manager

    Shift Manager

    Arby'sGordonsville, TN, US
    Part-time
    You may know us as the brand with Roast Beef and Curly Fries but we are also crafting incredible career opportunities.Youre in the right place if youre here for : . Free shift meal and family dining ...Show moreLast updated: 30+ days ago
    • Promoted
    Final Configurations Technician

    Final Configurations Technician

    Permobil, Inc.Lebanon, TN, United States
    Full-time
    Final Configurations Technician.Would you like to work in an international environment where you'll make a difference every day? At Permobil, we're looking for game-changers to join us as we innova...Show moreLast updated: 10 days ago
    • Promoted
    Customer Support Analyst

    Customer Support Analyst

    VirtualVocationsMurfreesboro, Tennessee, United States
    Full-time
    A company is looking for a Support Analyst I to assist in customer support and technical issue resolution.Key Responsibilities Triage support tickets and prioritize issues based on severity Prov...Show moreLast updated: 30+ days ago
    • Promoted
    Hardware Engineer – Embedded Electronics

    Hardware Engineer – Embedded Electronics

    Bob Jones & Associates, Inc.Lebanon, TN, US
    Full-time
    Quick Apply
    Hardware Engineer – Embedded Electronics.Our client designs and manufactures cutting-edge.Canada, China, India, Mexico, the Netherlands, and the U. Embedded Electronics Hardware Engineer.You’ll coll...Show moreLast updated: 30+ days ago
    • Promoted
    Technical Sales Engineer- Hitachi Vantara

    Technical Sales Engineer- Hitachi Vantara

    Tennessee StaffingNashville, TN, US
    Full-time
    Technical Sales Engineer- Hitachi Vantara.Arrow is seeking a Sales Engineer Hitachi Vantara Focus - to provide technical direction and business guidance to our channel partner community in North A...Show moreLast updated: 3 days ago
    • Promoted
    • New!
    Physical Therapist

    Physical Therapist

    Vanderbilt Stallworth Rehabilitation HospitalWestmoreland, TN, US
    Full-time +1
    Physical Therapist Career Opportunity.Are you seeking a fulfilling career that feels like home and lets you make a meaningful impact? At Encompass Health, you'll find an opportunity to provide ...Show moreLast updated: 15 hours ago
    • Promoted
    Technical Support Engineer

    Technical Support Engineer

    EchoStarNashville, TN, US
    Full-time
    EchoStar is reimagining the future of connectivity.Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans an...Show moreLast updated: 2 days ago
    • Promoted
    Technical Engineer (Starburst)

    Technical Engineer (Starburst)

    Highmark HealthNashville, TN, United States
    Full-time
    CANDIDATE MUST BE US Citizen (due to contractual / access requirements).Candidates within a 50-mile radius of a Highmark office (Pittsburgh or Mechanicsburg) are required to work on-site Tuesdays, We...Show moreLast updated: 4 days ago
    • Promoted
    Quality Assurance Administrator - TN

    Quality Assurance Administrator - TN

    US Tsubaki Automotive, LLCPortland, TN, US
    Full-time
    The TSUBAKI name is synonymous with excellence in quality, dependability and customer service.Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the ...Show moreLast updated: 30+ days ago