Catering Sales Manager

Overview

The Catering and Events Sales Manager plays a key role in supporting the execution of Sightglass LA’s catering and private events programs, with a focus on operational coordination, client communication, and cross-functional collaboration between front-of-house (FOH) and back-of-house (BOH) teams.

The ideal candidate has a strong foundation in hospitality, a working knowledge of culinary operations, and a passion for creating memorable guest experiences. They will support the planning and execution of both on and off-site events, maintain and grow relationships with clients and community partners, and help activate Sightglass' unique offerings through thoughtful, organized events.

Responsibilities

• Proactively identify and pursue new catering and events business through outbound sales efforts (e.g. cold outreach, networking, prospecting).
• Build and maintain a pipeline of potential clients including corporate offices, production studios, local businesses, and event planners.
• Develop and deliver customized catering proposals and presentations that reflect client needs and brand standards.
• Attend industry mixers, networking events, and community gatherings to generate leads and build relationships.
• Establish referral partnerships with vendors, venues, and creative collaborators to drive inbound opportunities.
• Track sales outreach activity and conversion metrics to inform strategy and prioritize efforts.
• Coordinate logistics for small to mid-sized catering orders and private events.
• Meet with clients to confirm event details and provide timely, professional communication.
• Prepare event materials including run-of-show, menu signage, and packing lists.
• Track orders and maintain client records to support repeat business and relationship growth.
• Support setup, service, and breakdown of events as needed.
• Ensure the guest experience is aligned with Sightglass standards.
• Communicate real-time updates to BOH / FOH teams to maintain service flow.
• Work alongside kitchen and FOH teams to ensure accurate prep, service timing, and smooth execution.
• Help identify and coordinate local collaborations, popups, and in-store activations.
• Support the planning calendar for community-facing events, ensuring alignment with operational needs.
• Build relationships with local vendors, creatives, and community partners.
• Capture photo / video content from events, popups, and behind-the-scenes kitchen activity.
• Collaborate with the marketing team to deliver assets for brand-aligned storytelling.

Qualifications

Benefits

Sightglass is an Equal Opportunity Employer. We deliver an ever-evolving and consistently excellent coffee experience. We approach coffee holistically, establishing relationships at every step. We stay true to our welcoming and resourceful culture.