SHIFT SUPERVISOR

Papa Murphy's Pizza Shift Supervisor

Responsible for all facets of the operation for the assigned shift of a Papa Murphy's store by performing the following :

Duties and responsibilities :

• Be in the proper uniform and ready to take responsibility of shift at the assigned time.
• Proficient at the counter, prep, and cashier positions.
• Insures all team members are in uniform, clocked in, and at assigned positions at assigned time.
• Responsible to perform a walk-through of the store to insure that the store is ready : clean, stocked, etc. for business using the pre-rush checklist.
• Supervises and works with the assigned staff to assure that the proper guest service and product quality are given as prescribed in the "Operations Manual."
• Accountable that all cash is handled properly and funds are properly secured.
• Insures that the unit is operated according to the proper food handling, sanitation, safety, and security guidelines as outlined in the "Operations Manual."
• Insures proper labor guidelines and labor laws are adhered to including schedules and breaks.
• Responsible that all opening, closing, change of shift, and early out assigned duties are completed using appropriate checklists.
• Responsible for the accuracy and completeness of shift and daily paperwork using the POS system.
• Insures that an adequate supply of fully proofed crusts is always available.
• Supervises the sale of pre-made pizzas to insure they are proofed a minimum of one hour and sold within the next hour. (Two hours total at room temperature)
• Maintains adequate prepped product for the shift business and if product is not available, makes sure product is available.
• Communicates shift problems to immediate supervisor and resolve if possible, scheduling problems for next day, product shortage, etc.
• Responsible to handle emergencies, guest complaints, equipment problems, or team member problems as per the "What to do If" procedures.
• Responsible to train and develop team members on assigned shift as directed by immediate supervisor.
• Responsible for any other job-related duties as directed by immediate supervisor.

Additional info :

Required qualifications :

Education : High school diploma or equivalent preferred but not required.

Experience : At least six months experience in QSR environment. Previous experience at the cashier, counter, and prep person positions.

Knowledge, skills, and abilities :