Salute is a leading provider of cutting-edge Data Center Infrastructure Services dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions unparalleled reliability and outstanding customer service. As we continue to grow we are seeking a dynamic and experienced IT Systems Administrator to join our team and drive our relationships with hyperscale clients to new heights.
IT Systems Administrator :
The IT administrator is responsible for deploying and actively managing IT end-user systems and other related IT hardware / software in order to support day-to-day operations. This role is also helps define cloud based and on-prem architecture and support of IT Operations.
This is an onsite position in Gainesville VA.
Primary duties within varied scope of work and expectations will range from :
- Plans and executes technical support requirements both contracted andincidental
- Provides technical support for installing repairing andmaintainingpersonal endpoint devices (desktops laptops tablets mobile) and related software / hardware (device agnostic)
- Resolves issues and problems within individual and group hardware andsoftware
- System administrative duties for various cloud based and on-premsystems
- Trains andmaintainsresources to execute customer supportactivities
- AV / Video conferencing support
- Monitoring and incident resolution
- Handles escalation on delayed / unresolvedproblems
- Work with third party support teams to resolveissues
- Formulates andmaintainsinformation Security Protocols
- Establishesmaintains andmonitorsproper backup and securityprocesses
- Maintains SLA performanceparameters
- Defines hardware standards; defines end userpolicies
- Actively manages end-user and other IT systems including hardening reporting patch management etc.
- Installs tests and configures new workstations peripheral equipment andsoftware
- Maintains inventory of all equipment software and software licenses
- Manages PC setup and deployment for new employees using standard hardware images andsoftware
- Performstimelyhardware and software upgrades asrequired
Additional accountabilities :
Assist with IT security related audits (PCI SOS NIST etc.)Keeps abreast of emergingtechnologyAssistswith onboarding & off boardingusers100% adherence to company culture and great best practicesRequired Qualifications Skills and Experience for Success :
Associate degree in Computer Science or a related fieldMinimum of 3-5 years experience as an IT Administrator Tier 2 Help Desk with in-depth knowledge of infrastructure or multiple infrastructure and operational rolesMinimum of 3-5 years experience managing Microsoft 365 Office environment setting up users and computers active directory managing email domainsmonitoring andmaintainingcybersecurity policies and systems managing andmaintainingSharePoint online building and deploying computer images and configurationsExcellent internal / external customer service skillsEffective verbal and written communication skillsExperience working in a team environment but comfortable working alone with littledirectionDemonstrated ability to work efficiently time management and planningaheadDemonstrated agility to pivot between competing priorities andsituationsSolid understanding of cyber security principles and best practicesUnderstanding of IT security and related audit requirementsUnderstanding of cloud systems administrationPhysical Requirements :
Ability to lift and carry heavy equipment up to 40lbs.Ability to climb ladders and multiple flights of stairs to access elevatedequipmentAbility to stand forlong periodsof time in various workenvironmentsAbility to bend stoop kneel and reach for equipment relatedtasksBasic physical fitness to respond quickly to emergency situations and navigate areasquicklyAbility to move quickly and efficiently withing various work environments to troubleshoot issues or respond to emergencies.Good hand-eye coordination and dexterity for working with small components andconnectorsClear vision with or without correction to perform tasks requiring attention to detail and precision while wearing safetyglassesAbility to differentiate between color-coded warning signs labels andcablesAbility to work in environments with a wide variety temperature inside afacilityAbility to work outdoors in various weather conditions including extreme temperatures rain orsnowCapability to work in environments with elevated noise levels while wearing hearingprotectionPossession of a valid drivers license for work-related travel asrequiredPreferred Qualifications Skills and Experience :
Possess critical thinking and complex problem-solvingskillsDemonstrated ability to take initiative where necessaryIf you are a motivated and results-driven individualwith a passion for data center services and a knack for building strong clientrelationships we want to hear from you. Join us in revolutionizing the datacenter industry and apply today!
Salute is an equal opportunity employer committed to celebrating diversity creating an inclusive environment for all employees and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process perform essential job functions or receive other benefits and privileges of employment please contact our Human Resources department at for more information.
Required Experience :
Unclear Seniority
Key Skills
Clerical,Abinitio,Chiller,Application Engineering,ELV,AV
Employment Type : Full-Time
Experience : years
Vacancy : 1
Yearly Salary Salary : 89440 - 112320