Quality Specialist

Job Title

Primary Job Functions :

Program Support and Quality Improvement

Responsibilities :

• Assist in the implementation, coordination, and enhancement of the Health Center's Quality Assurance Program to ensure delivery of high-quality, patient-centered care.
• Collaborate with clinical teams, administrative staff, and payors to develop, monitor, and evaluate quality goals, dashboards, and outcome reports.
• Recommend and implement quality improvement initiatives based on data analysis, performance metrics, and identified clinic needs.
• Assist in preparing for and participating in compliance and accreditation surveys, including HRSA Operational Site Visits, Joint Commission reviews, and payer audits.

Data Integrity and Reporting

Patient Experience and Care

Supervision and Consultation :

Courteous and respectful attitudes towards consumers, visitors and co-workers :

Administrative and Other Related Duties as Assigned :

Qualifications

Bachelor's degree in social services / behavioral health, nursing or equivalent healthcare degree with at least two (2) years of related experience. Knowledge of and experience with quality / performance improvement in a healthcare setting preferred. Must be computer proficient. Experience preferred in healthcare software applications, including working knowledge of Microsoft Office and reporting tools. Must possess excellent analytical and critical thinking skills. Must be detail-oriented and have strong communication, planning, and time management skills. Knowledge in the areas below to be attained within three months of employment :