Fire Service Technician

Job Description

What you will do

Receive service calls from Service Resource Center, including a brief description of equipment / system malfunctions.

Responsible to contact customer representative and ascertain equipment / systems problems.

Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites.

Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment.

Service, troubleshoot and install many different manufacturers' Fire & Life Safety systems including SimplexGrinnell.

Read and interpret blueprints, diagrams, submittals, specifications software / systems, programs, schematics and operational product manuals.

Exhibit excellent customer service