Emergency Management / Response Operator 3 (24 / 7 EOSC Operator)

Emergency Operations Support Center Operator

Reporting to the Emergency Operations Group Leader, the Emergency Operations Support Center (EOSC) Operator in the Emergency Operations Center (EOC) provides 24 / 7 support for incident management and coordination. In this role, you will receive, gather, and assess information regarding abnormal or unusual events and emergency conditions across the Los Alamos National Laboratory (LANL), as well as monitor the LANL fire alarm system. Additionally, you will coordinate the deployment of LANL emergency response assets, including Emergency Managers, the Hazardous Material Team, and other specialized teams as required.

Minimum Job Requirements :

• Comprehensive demonstrated experience in 911 Public Safety Answering Point (PSAP), security, medical dispatching; or another emergency / security service or high consequence field.
• Extensive demonstrated knowledge of established procedures for answering multiple radios and telephone lines and providing emergency or critical instructions as appropriate.
• Experience working in fast-paced, multitasking work environments; with the ability to quickly adapt and prioritize multiple work tasks.
• Knowledge of potential hazards and proper procedures involved in emergency response to fire, explosions, chemical, radiological, security, and / or natural disaster situations.
• Knowledge of word processing, computer programs, and other software packages.
• Effective oral and written communication skills and excellent interpersonal / customer service delivery skills.

Education / Experience at Emergency Management / Response Operator 3 Level : The position requires an Associate Degree in Systems Engineering, Computer Studies, Public Safety, Communications, or a related field and a minimum of four years of experience; or an equivalent combination of education and experience directly related to the occupation.

Desired Qualifications :

Essential Job Functions : (can perform with or without reasonable accommodation) : Working alone; Working overtime or irregular schedule; Working off-shift / rotating schedule; Working in a noisy environment

Work Location : The work location for this position is onsite and located in Los Alamos, NM. All work locations are at the discretion of management.

Position Commitment : Regular appointment employees are required to serve a period of continuous service in their current position in order to be eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the time required, they may only apply for Laboratory jobs with the documented approval of their Division Leader. The position commitment for this position is 1 year.

Note to Applicants : Due to federal restrictions contained in the current National Defense Authorization Act, citizens of the People's Republic of China-including the special administrative regions of Hong Kong and Macau-as well as citizens of the Islamic Republic of Iran, the Democratic People's Republic of Korea (North Korea), and the Russian Federation, who are not Lawful Permanent Residents ("green card" holders) are prohibited from accessing facilities that support the mission, functions, and operations of national security laboratories and nuclear weapons production facilities, which includes Los Alamos National Laboratory.

The candidate must be willing to work rotating shifts which include swing and graveyard shifts, weekends, and holidays; work some scheduled and non-scheduled overtime, sometimes with little or no notice. The candidate must be willing to work on-call rotations and supplemental on-call assignments, and as a member of the Emergency Operations Group (EM-OPS) be available for an immediate call back with a maximum response time of 60 minutes.

As a supplement to this application, applicants are encouraged to provide a cover letter that addresses each of the minimum requirements and as many of the desired skills as applicable to their expertise.

Where You Will Work : Located in beautiful northern New Mexico, Los Alamos National Laboratory (LANL) is a multidisciplinary research institution engaged in strategic science on behalf of national security. Our generous benefits package includes :

Additional Details :

Directive 206.2 - Employment with Triad requires a favorable decision by NNSA indicating employee is suitable under NNSA Supplemental Directive 206.2. Please note that this requirement applies only to citizens of the United States. Foreign nationals are subject to a similar requirement under DOE Order 142.3A.

Clearance : Q (Position will be cleared to this level). Selected applicants will be subject to a background investigation conducted by or on behalf of the Federal Government, and must meet eligibility requirements

New-Employment Drug Test : The Laboratory requires successful applicants to complete a new-employment drug test and maintains a substance abuse policy that includes random drug testing. Although New Mexico and other states have legalized the use of marijuana, use and possession of marijuana remain illegal under federal law. A positive drug test for marijuana will result in termination of employment, even if the use was pre-offer.

Regular position : Term status Laboratory employees applying for regular-status positions are converted to regular status.

Internal Applicants : Regular appointment employees who have served the required period of continuous service in their current position are eligible to apply for posted jobs throughout the Laboratory. If an employee has not served the required period of continuous service, they may only apply for Laboratory jobs with the documented approval of their Division Leader. Please refer to Policy P701 for applicant eligibility requirements.

Equal Opportunity : Los Alamos National Laboratory is an equal opportunity employer. All employment practices are based on qualification and merit, without regard to protected categories such as race, color, national origin, ancestry, religion, age, sex, gender identity, sexual orientation, marital status or spousal affiliation, physical or mental disability, medical conditions, pregnancy, status as a protected veteran, genetic information, or citizenship within the limits imposed by federal, state, and local laws and regulations. The Laboratory is also committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request such an accommodation, please send an email to applyhelp@lanl.gov or call (505)-664-6947 opt. 3.