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Customer Relations Representative - State Farm Agent Team Member
Customer Relations Representative - State Farm Agent Team MemberTimothy Sawyer - State Farm Agent • Washington, NC, US
Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Timothy Sawyer - State Farm Agent • Washington, NC, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • 4 day work week offered after 1 year of employment
  • Group Life insurance
  • Salary plus commission / bonus
  • Teledoc services
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • State Farm experience preferred

Are you ready to join a high-energy, hardworking team that values excellence and growth?

After a career supporting some of the largest biopharmaceutical companies in the world at Thermo Fisher Scientific, I transitioned into becoming a State Farm Agent 10 years ago. Today, our team of seven is passionate about helping customers and thriving together in a supportive, fast-paced environment.

We believe in rewarding dedication and hard work. Our team enjoys federal holidays off, 401(k) with matching, group life insurance, paid vacation, birthdays as paid holidays, and annual bonuses every March.

If youre driven, energetic, and ready to be part of a team where your efforts are recognized and celebrated, wed love to have you join us!

ROLE DESCRIPTION :

As an Customer Relations Representative - State Farm Agent Team Member for Timothy Sawyer - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES :

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
  • Promote successful and long-lasting customer relations.
  • QUALIFICATIONS :

  • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Experience managing client relationships is preferred
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • Dedicated to customer service
  • Able to anticipate customer needs
  • Able to effectively relate to a customer
  • State Farm experience preferred
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