Patient Services Representative

Patient Services Representative

Cumberland Pediatric Dentistry and Orthodontics is seeking a motivated Patient Services Representative to join our close-knit team in providing top-notch dental care to our patients.

As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.

Responsibilities

• Provide welcoming, prompt, and respectful customer service patients and families upon arrival and dismissal.
• Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized.
• Filing and scanning medical documents and office forms as directed.
• Verifying all patient demographic, health, pharmacy, and insurance information.
• Schedule and confirm patient appointments.
• Cleaning the front office work area and other maintenance assignments as directed.

Qualifications

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide :

Cumberland Pediatric Dentistry & Orthodontics was formed in 2012 by four dentists with a desire to make a difference. Their vision was to create a company that positively impacts the lives of children. Today we have grown to eight locations in middle Tennessee, all owned by partnering dentists now employing over 150 team members. We utilize the individual strengths of all our employees to create the brand you see today. To make a difference in the lives of our patients by delivering unsurpassed pediatric dental and orthodontic care in a fun, welcoming environment. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.