Licensing Manager

Job Description

Job Description

Description About Reserv

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.

We have ambitious (but attainable!) goals and need people who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.

About the role

The Reserv Licensing Manager will act as the central point of contact for all things related to adjuster licensing and compliance, ensuring that the organization operates within legal and ethical boundaries.

The Reserv Licensing Compliance Analyst will oversee and execute the process of ensuring that our adjusters are properly licensed and compliant with all relevant regulations. This includes developing and implementing licensing strategies, managing the application and renewal process, and staying abreast of changes in licensing laws and regulations. They will also play a key role in educating staff and stakeholders on licensing requirements and ensuring the organization meets all compliance obligations.

Who you are

• Highly motivated and growth-oriented
• Subject matter expert. You have deep technical and subject matter experience in the world of US Adjuster licensing.
• Tech-oriented. You are excited by the prospect of building a tech-driven claims organization while delivering an excellent service and have proven results leveraging technology and analytics
• Passionate professional who cares about their team, the customer, and their experience.
• Empathetic peer leader. You exercise empathy and patience towards everyone you interact with.
• Sense of urgency - at all times. That does not mean working at all hours.
• Creative. You challenge existing assumptions and find ways of leveraging technology and the talents of your team to address problems.
• Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts. Problem solver.
• You have the ability to take a 'deep dive' into the details of the business while staying focused on the big picture.
• Anti-status quo. You don't just wish things were done differently, you action on it.
• Communicative. You are comfortable with and understand the importance of phone communications throughout the claims process.
• And did we mention, a sense of humor? Claims are hard enough as it is.

What we need

We need you to do all the things typical to the role :

Requirements

Benefits

Additionally, we will

At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply. If you believe you are a good fit for this role, we would love to hear from you!