Office Services Associate

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.

Job Summary

The Customer Service & Office Support Associate is responsible for providing exceptional customer service and operational support within the office environment. This position ensures smooth day-to-day operations by maintaining a functional reception area, managing mailroom and office service activities, and coordinating facility maintenance needs. The role requires flexibility, hands-on problem-solving skills, and the ability to provide reliable backup support across multiple departments and locations. The ideal candidate demonstrates professionalism, teamwork, and a strong commitment to creating a clean, efficient, and service-oriented workplace.

Key Responsibilities

Customer Service

• Maintain a functional, professional, and well-staffed customer service area.
• Provide reception coverage and manage client interactions with a high level of professionalism.
• Handle inquiries and resolve issues promptly, including assisting difficult or irate customers with patience and tact.

Mailroom & Office Support

Equipment & Facility Management

Backup & Flexibility

General Office Operations

Qualifications

Job Posted by ApplicantPro