Overlander Mountain Lodge Housekeeping Manager

The Fairmont Jasper Park LodgeJasper, IN, US

1 day ago

Job type

Full-time

Job description

Company : Overlander Mountain Lodge & Jasper East Cabins

Position : Head Housekeeper

Location : Overlander Lodge / Folding Mountain Alberta (East edge of Jasper National Park)

Compensation : $20 / hour

Hours : Shift is primarily daytime. Hours are highly seasonal. Extended work hours for all managers is expected during summer season. Time off during slow season (November, Jan to March). Seasonal nature of business levels requires that you will perform housekeeping duties during slow period. In busy season you will be mostly managing your team and checking their effectiveness.

5 Major Roles

LMA - Lead Manage Hold Accountable
Ensure all guest rooms & areas are spotless and meet guest satisfaction targets.
With the help of the Operations manager hire, train and manage a team of A players which meet labour expense targets.
Ensure Housekeeping managers checklist is completed to 100% when you work and your days off.
Special Projects related to improving housekeeping processes and results.

Qualities

Extremely organized and detail oriented

High energy & stamina

Resourceful. Ability to solve problems on your own

Outgoing and friendly at all times

Ability to deal with guest issues calmly and professionally

Possesses company core values - Integrity, Engaged, Produces Results, Happy Positive, Professional

Primary Responsibilities and Tasks

Establish and implement operational procedures

Plan and co-ordinate the activities of the housekeepers

Assist the room attendants which may include cleaning rooms, vacuuming, dusting, polishing, making beds, sanitizing bathrooms, cleaning windows, removing garbage.

Co-ordinate the inspection of assigned areas to ensure that health regulations, safety standards and departmental procedures are being met.

Set work schedules according to business levels and achieve labor targets.

Select and purchase equipment and supplies and maintain inventory.

Hire, train and supervise all housekeeping staff.

Conduct performance reviews.

Prepare and manage housekeeping department budgets.

Job Type : Full-time

Salary : $20.00 / hour

Experience : Housekeeping : 1 year (Preferred), Housekeeping Supervisor : 1 year (Preferred)

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Housekeeping Manager • Jasper, IN, US