Talent.com
Front Desk Associate

Front Desk Associate

Planet FitnessPlaistow, NH, US
30+ days ago
Job type
  • Full-time
Job description

Planet Fitness Front Desk Associate

At Planet Fitness, our mission has always been to enhance people's lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the largest and fastest-growing franchisors and operators of fitness centers in the United States with over 2,000 clubs and growing! Joining the PF family means being part of a company that is based on an established culture and strong set of values. It is being a part of a supportive, engaging team that cares about bettering the health and wellbeing of the community in an environment where everyone feels like they belong. It is having fun at work while creating member experiences that consistently exceed their expectations. It means being part of a brand that you can be proud of!

Characteristics That Will Make You A Perfect Match For Our Front Desk Associate :

  • Exhibit a positive and upbeat attitude.
  • Have a passion for delivering a consistent and exceptional experience to our members, guests, and fellow PF team members.
  • Pride yourself on your work while being punctual, reliable, and dependable.
  • Handle all interactions with diplomacy and exhibit a genuine motivation for helping others.
  • Act with integrity and show respect to everyone around you.
  • Exhibit strong communication skills and have an ability to listen and empathize.
  • Inspire and motivate others to achieve their goals.
  • Are a quick study with the ability to apply what you have learned during online and hands-on training.

Responsibilities

As a Front Desk Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional "Judgement Free" member experience! Daily responsibilities for the Front Desk Associate also include :

  • Greet members / guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
  • Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
  • Resolve member concerns and escalate to a Manager as needed.
  • Answer phones in a friendly manner and assist callers with their inquiries.
  • Perform membership related functions such as sign-ups, contact / billing information updates, cancellations, collecting unpaid balances and transferring memberships.
  • Perform prospective member calls and tours; assessing their membership needs.
  • Execute retail transactions with accuracy and drive sales goals.
  • Resolve member concerns and escalate to a Manager as needed.
  • Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
  • Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
  • Frequently perform a comprehensive walk of all club areas; quickly fix any safety / policy issues and address cleanliness concerns.
  • Promptly address maintenance and facility concerns such as broken and / or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.)
  • Qualifications

  • 6-12 months of experience in a customer service environment is preferred
  • Must be 18 years of age or older
  • Willing to become CPR / AED Certified (Training provided by Planet Fitness)
  • Basic computer proficiency
  • Physical Demands of the Front Desk Associate :

  • Continual standing and moving throughout the club to accomplish tasks during shift.
  • Continual communicating in person or on the phone to exchange information during shift.
  • Must be able to lift up to 75 pounds.
  • Will encounter toxic chemicals during shift.
  • Frequent cleaning and sanitizing of equipment and facilities.
  • Moving self in different positions, including bending and twisting, to accomplish tasks.
  • More Reasons To Join Planet Fitness!

  • Medical, Dental, and Vision Insurance
  • Vacation
  • / Sick Time / Holiday Pay
  • Free Black Card Membership
  • 401(k) Retirement Savings Plan
  • Term Life Insurance
  • Healthcare and Dependent Care Flexible Spending Accounts
  • Tuition Reimbursement
  • Employee perks and discounts
  • Engaging team-building competitions and social events
  • Please note that certain benefits listed above are for full-time employees only
  • E-Verify is used in the following states : Florida, Georgia, North Carolina, South Carolina and Alabama

    Health and Safety Requirements :

    Every team member is responsible for contributing to a safe and healthy workplace. Team members are expected to be active participants in health and safety by following all applicable policies and protocols, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.

    Create a job alert for this search

    Front Desk Associate • Plaistow, NH, US

    Related jobs
    • Promoted
    Front Desk (Lowell)

    Front Desk (Lowell)

    Dental DreamsLowell, MA, US
    Full-time
    Dental Dreams LLC in Lowell is now hiring Receptionists to join our talented and dedicated team in MA.This position will be focused on scheduling appointments, assist with operational goals, and pr...Show moreLast updated: 30+ days ago
    • Promoted
    PT Center Store Associate

    PT Center Store Associate

    Hannaford SupermarketsWells, ME, United States
    Full-time
    Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers ...Show moreLast updated: 30+ days ago
    • Promoted
    Store Associate

    Store Associate

    CVS HealthPlaistow, NH, US
    Full-time +1
    CVS Health Retail Store Associate.At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming hea...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Clerk, The Sheraton

    Front Desk Clerk, The Sheraton

    Delaware NorthNashua, NH, US
    Full-time +1
    Delaware North Gaming is hiring a full-time or part-time Front Desk Clerk to join our team at Sheraton Hotel in Nashua, New Hampshire. As a Front Desk Clerk, you must be friendly, outgoing, and cust...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Representative

    Front Desk Representative

    Gastro HealthChelmsford, MA, US
    Full-time
    Gastro Health Is Seeking A Full-Time Front Desk Representative.Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well...Show moreLast updated: 30+ days ago
    • Promoted
    Lot Associate

    Lot Associate

    Home Depot (Retail)Rochester, NH, US
    Full-time
    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity ...Show moreLast updated: 30+ days ago
    • Promoted
    Retail Associate (Part-Time) - Salem, IN

    Retail Associate (Part-Time) - Salem, IN

    Goodwill of Central & Southern IndianaSalem, IN, US
    Full-time +1
    Starting at $11 per hour!!! The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location.The ...Show moreLast updated: 30+ days ago
    • Promoted
    Financial Customer Associate - Bilingual- Merrimack

    Financial Customer Associate - Bilingual- Merrimack

    Fidelity InvestmentsPembroke, NH, US
    Full-time
    Do you genuinely enjoy making a difference in the lives of others? If you answered “.Bilingual Financial Customer Associates (FCA) in our Merrimack site. We have multiple Spanish teams that pr...Show moreLast updated: 7 days ago
    • Promoted
    Patient Services Representative - Front Desk - Beverly, MANewBeverly, MA

    Patient Services Representative - Front Desk - Beverly, MANewBeverly, MA

    Northeast Dermatology AssociatesBeverly, MA, US
    Full-time
    Patient Services Representative - Front Desk - Beverly, MA.We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team.In this vital r...Show moreLast updated: 30+ days ago
    • Promoted
    FRONT DESK AGENT

    FRONT DESK AGENT

    Crestline Hotels & ResortsWestford, MA, US
    Full-time
    Do you love interacting with people? Do you have a constant smile?.If so, Hampton Inn & Suites Westford-Chelmsford, has an opportunity for you!. We are looking for an enthusiastic Front Desk Agent t...Show moreLast updated: 30+ days ago
    • Promoted
    Financial Customer Associate - Merrimack

    Financial Customer Associate - Merrimack

    Fidelity InvestmentsPembroke, NH, US
    Full-time
    Do you genuinely enjoy making a difference in the lives of others? If you answered “.Financial Customer Associates (FCA) in our Merrimack site. In this full-time position, you can apply your s...Show moreLast updated: 7 days ago
    • Promoted
    Traveling Associate Dentist

    Traveling Associate Dentist

    Cortland Dental & Braces - a Benevis companyGloucester, MA, US
    Full-time
    Work for a company that is truly making the world a happier place, one smile at a time! At Benevis, we create over a million smiles a year in the communities we serve and believe that every person ...Show moreLast updated: 17 days ago
    • Promoted
    Associate Dentist - Accepting 2026 New Grad Applications

    Associate Dentist - Accepting 2026 New Grad Applications

    Cortland Dental & Braces - a Benevis companyGloucester, MA, US
    Full-time
    This is a sourcing posting to accept applications for 2026 graduates for future positions in Massachusetts.We are located in Chelsea, Brockton, New Bedford, Fall River and Springfield.Work for a co...Show moreLast updated: 22 days ago
    • Promoted
    Dispensary Team Lead

    Dispensary Team Lead

    Lazy River ProductsTewksbury, MA, US
    Full-time
    Dispensary Team Leads are responsible for assisting with day-to-day retail operations and supervision of the dispensary sales floor. Team Leads are excellent communicators liaising with all levels o...Show moreLast updated: 30+ days ago
    • Promoted
    Front Desk Representative

    Front Desk Representative

    Goldfish Swim SchoolWestford, MA, US
    Full-time
    Tropical Vibes & Impacting Lives!.You feel it the moment you walk in.There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary.Not j...Show moreLast updated: 30+ days ago
    • Promoted
    FT Center Store Associate

    FT Center Store Associate

    Hannaford SupermarketsDurham, NH, United States
    Full-time
    Store 08440 Management (7250169).Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market.Hann...Show moreLast updated: 30+ days ago
    • Promoted
    Hotel Front Desk Associate

    Hotel Front Desk Associate

    TradeJobsWorkforce03866 Rochester, NH, US
    Full-time
    We’re seeking a motivated Hotel Front Desk Associate, where you will manage simple records and enter information accurately, provide friendly assistance to customers and team members, and follow sc...Show moreLast updated: 30+ days ago
    • Promoted
    Guest Service Associate / Cashier

    Guest Service Associate / Cashier

    Global Partners LPManchester, NH, United States
    Full-time
    Must be available to work flexible hours that may include day, nights, weekends, and or holidays.Ability to perform basic computer functions. Must have reliable transportation.Ability to work in int...Show moreLast updated: 30+ days ago