Implementation Engineer - Process Focused (Manhattan WMS / OMS)

Job Title : Implementation Engineer - Process Focused (Manhattan WMS / OMS)

Location : Remote / 60 - 75% Travel Required (North America)

Salary Range : $90,000 - $110,000 / Year

ABOUT CEVA LOGISTICS

CEVA Logistics provides global supply chain solutions to connect people, products, and providers worldwide. We are supply chain experts, and our team of approximately 98,000 employees across more than 1,000 facilities in 160 countries makes us one of the largest logistics companies in the world. Through our commitment to excellence, we offer end-to-end, customized solutions in both Contract Logistics and Freight Management.

As part of a multi-year initiative to deploy the Manhattan IT Stack across 3PL warehouse operations, CEVA is hiring Implementation Engineers with deep process knowledge to support standardization, configuration, and rollout of Manhattan WMS and OMS systems.

YOUR ROLE

As a Process-Focused Implementation Engineer, you will define operational workflows, support system design, and ensure that business processes are accurately represented in Manhattan WMS and OMS solutions. You'll work closely with Super Users, Operations, IT, and Training teams to build standardized SOPs and work instructions that drive successful deployments and long-term adoption.

WHAT YOU WILL DO

Process Design & Documentation

• Define and map operational workflows for warehouse and order management functions.
• Translate operational requirements into Manhattan Active system behaviors and functional specifications.
• Create detailed process documentation and Standard Operating Procedures (SOPs).
• Partner with Super Users to co-develop System Work Instructions used during training and post-go-live support.

System Implementation Support

Cross-Functional Collaboration

Continuous Improvement

WHAT WE ARE LOOKING FOR

Education & Experience

Skills & Competencies

WHAT WE OFFER