Functional Analyst, Site Support

This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants.

Further your career at Ball a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team and make a difference in your professional development the community and around the globe!

Ball is thrilled to receive Newsweeks 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader we have over 16000 global team members. From endlessly recyclable aluminum cans and cups to aerosol bottles our goal is to contribute to a better community society and world.

Primary purpose of the position :

Responsible for the implementation performance tuning and recovery procedures for mission critical enterprise systems and supporting infrastructure. Serves as a technical resource in the area of infrastructure administration for complex operating environments. Recommends the configuration and operation of infrastructure hardware system applications and / or networking. Investigates and analyzes feasibility of requirements and develops detailed specifications. Identifies methods solutions and provides support in order to provide a high level of service to the customers in a global environment.

Essential Responsible Areas :

• Administer and support complex environments including core infrastructure tools and technologies.
• Review monitoring capacity and configuration management of complex technologies ensuring acceptable performance and adherence to all defined service level agreements.
• Administer systems and / or networking in a large corporate environment with multiple global locations and 15k user base.
• Perform all duties within ITIL best practices guidelines for Incident Change Request and Problem.
• Adhere to all security best practices and governance and compliance laws such as HIPAA SOX GDPR etc.
• Defines detailed specifications in compliance with the operations architecture (which include infrastructure and security) to solve complex business problems.
• Tunes the infrastructure operating environment parameters to ensure the efficient use of existing resources.
• Suggests improvements to optimize the current environment with tools for efficient turnaround.
• Performs hands-on administration tasks including installation of infrastructure management tools configuration of technical environment backup configuration and recovery.
• Demonstrates initiative in resolving problems balancing conflicting requirements in partnership with others.
• Provides Tier 2 (infrastructure) support. Follows support escalation processes as defined.
• Creates and maintains standard operating procedures and other necessary documentation.

Position Requirement & competencies :

Skills :

Compensation & Benefits :

When submitting your application to Ball we encourage you to emphasize your skills experience and qualifications that align with the role. Under Colorado California Connecticut Minnesota and Pennsylvania law you have the right to exclude or redact age-related detailssuch as your date of birth school attendance dates or graduation datesfrom your resume cover letter CV or other supporting documents (e.g. transcripts certificates).

Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race color religion creed national origin aboriginality genetic information ancestry marital status sex sexual orientation gender identity or expression physical or mental disability pregnancy veteran status age political affiliation or any other non-merit characteristic.

When you join Ball you belong to a team of over 16000 members worldwide. Our products range from infinitely recyclable aluminum cans cups to aerosol bottles that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging.

Everyone at Ball is making a difference by doing what we love. Because what we create may change but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.

No agencies please.

#LI-CK1

#LI-Onsite

Required Experience :

IC

Key Skills

Change Management,Civil Engineering,Infection Control,Information Technology Sales,Biology

Employment Type : Full Time

Experience : years

Vacancy : 1