Facilities Performance Manager

JLL empowers you to shape a brighter way .

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

US citizenship is required for this position due to contract requirements.

What this job involves –

This role researches, reviews, and reports all performance deliverables, analyzes data, collaborates with SMEs, and manages related account and client communications. The manager is responsible for developing strategies to enhance operational efficiency, drive performance optimization, and fostering a culture of continuous improvement. They also handle governance reporting, procedures, policies, training materials, and manage the account's RMS and compliance coordination.

What is your day to day?

Performance

• Analyzing performance data and metrics, consulting with SMEs to identify trends and areas for improvement.
• Collaborating with Centers of Excellence Leads to define KPIs and performance targets aligned with organizational goals.
• Establishing performance monitoring mechanisms and working with the platform and Industrial Division team to develop dashboards and reports.
• Identifying performance-related training needs and developing programs to enhance employee competencies.
• Engaging with cross-functional teams and stakeholders to develop improvement strategies.

Communications

Communications related to Performance and Business Intelligence

Quality

Desired experience and technical skills -

Requirements :

Preferred :

Estimated total compensation for this position :

83,442.00 – 104,303.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location :

Remote –Atlanta, GA, Charlotte, NC, Columbia, SC, Columbus, OH, Louisville, KY, Nashville, TN, Raleigh, NC, Wilmington, NC

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth :

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include :

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and / or overall selection process – you may email us at om. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page >

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Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.