Sales Manager - Wireless (56005)

Wireless Sales Manager

Leads, coaches, guides, advises, mentors, recruits, develops, and manages a team that drives sales for the biggest wireless brands in the industry by motivating a team of part-time and / or full-time Wireless Professionals / Specialists to achieve sales and business targets. Sales Managers are assigned a territory of two to five retail stores. Responsible for building and maintaining long-term trusting partnerships with store leadership and associates. Maintains current industry-specific detailed technical knowledge. Forges synergy by maintaining effective business relationships at all levels with a team-based culture of inclusion. Uses rigid ethical considerations to guide decisions and act in accordance with company values. Exceptional skills in customer service, time management, self-confidence, flexibility, analysis, accountability, practicality, presentation, and communication.

Responsibilities :

• Drives sales by leading a team of high-performance sales representatives.
• Coaches and trains the team to continuously improve sales performance.
• Builds and maintains long-term trusting relationships with representatives, management / corporate support teams, and the local client team.
• Evaluates, recommends, and implements all operational 'best practices' that support, promote, or enhance business direction, and desired outcomes.
• Creates a culture of performance excellence that attracts and retains top talent.
• Communicates via assigned methods (verbal, written, formal presentation) to management all assigned reports on region / territory and / or representative / team activities by assigned due dates.
• Maintains awareness of all issues that arise from staff, client, or customers.
• Follows through with action plans timely and consistently in collaboration with management and / or Human Resources within forty-eight (48) hours.
• Educates representatives on all aspects of position assignments / service orders to effectively position client product and process success.
• Ensures team meets productivity and performance requirements. Assists team to overcome challenges regarding reaching metrics and other performance issues.
• Complies with contract budget.
• Meets regularly with management and support services teams to ensure excellent customer service and to ensure that client / contract expectations are being met or exceeded.
• Proactively recruits, interviews, and hires Wireless Professionals / Specialists.
• Ensures that all candidates are screened and interviewed in a legal, professional manner and on a timely basis, maintaining staffing levels consistent with contractual obligations.
• Ensures position requisitions are accurate and provided on time per system and Recruiting Department requirements.
• Contacts all internal and external candidate leads received within twenty-four (24) hours and maintains applicant tracking system status compliance as Provides detailed on-boarding, orientation, and termination information to team members, in collaboration with management and Human Resources.
• Ensures completion of on-boarding requirements within one (1) to four (4) days of offer extension.
• Ensures all new hire employment processes are completed accurately, timely, legally, and in compliance with Company and / or client policies.
• Follows up with representatives on late and / or missing data.
• Accountable for ensuring that team members receive all necessary product and technology training to achieve expected successful proficiency levels and / or service order compliance.
• Forges synergy by maintaining smooth, effective work relationships at all levels.
• Promotes a winning, team-based culture of inclusion.
• Aligns resources to accomplish all objectives.
• Other duties as assigned to improve performance of self or others.

Qualifications :

About Us :

Acosta, and its subsidiaries, is an Equal Opportunity Employer.

Job Category : Retail

Business Unit : Marketing

Salary Range : $45,000.00 - $45,000.00

Company : Premium Retail Services, LLC

Req ID : 15165