Talent.com
Pacifica Continental
Service EngineerPacifica Continental • Memphis, TN, US
Service Engineer

Service Engineer

Pacifica Continental • Memphis, TN, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Job Details Benefits:

  • Insurance (Medical, Vision, Life, and Dental), PTO, 401K, and Overtime. Report: Service Coordinator.

Schedule:

  • Monday through Friday from 8:00 am to 5:00 pm.

Travelling:

  • Minimum of 50% travel in multi-state regions; drive or fly depending on distance (all costs covered by the company).

Location:

  • Memphis, Tennessee (Employee is expected to work at the Technical Center when not visiting customers).
  • Responsibilities Service Engineers are expected to provide customers with maintenance and repair assistance of CNC machine tools on location or by telephone.

To perform this job successfully, an individual must be able to perform each of the essential functions above satisfactorily:

  • Provide customers with maintenance, repair, and installation assistance of CNC machine tools on location or by telephone.
  • Creating and updating documentation of technical information.
  • Developing, preparing, generating, and analyzing ongoing and ad-hoc special reports pertaining to Service.
  • Demonstrating a willingness to help others and be a team member; often working together with Customer Service Engineers.
  • Providing assistance and training to Customer Service Engineers on the installation and maintenance of newer product lines.
  • Establish and build exemplary communication and customer service relationships with customers.
  • Manage difficult customer situations in a positive manner, respond promptly to customer needs, and solicit customer feedback to improve service.
  • Requirements 3-5 years of experience in electrical and mechanical troubleshooting and maintenance of CNC machine tools.
  • Experience working with DMG or MORI SEIKI machines, Fanuc, Mitsubishi, and/or Siemens, and controls are a PLUS.
  • Good verbal and written communication skills with exceptional customer service orientation.
  • Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization.
  • Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams.
  • Basic computer literacy and working knowledge of MS Word, Excel, and Outlook.
  • Must be adaptable to changes in the work environment; manage competing demands and be able to deal with frequent change, delays, or unexpected events.

Preferred:

  • Bachelor’s or Associate’s Degree in a related field of study.

Work Environment Exposure to manufacturing/machining environments which may present possible hazards such as noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. Physical Demands Frequent:

  • Travel, operating a vehicle, sitting, standing, walking, bending, squatting, stooping, and reaching.
  • Pushing, pulling, and lifting objects.
  • Repetitive foot, leg, hand, arm, shoulder, and torso movements.

Periodic:

  • Operating power equipment, sitting at a desk, utilizing computers and phones.

Occasional:

  • Lifting or moving up to 50 lbs.
  • Powered by JazzHR
Create a job alert for this search

Service Engineer • Memphis, TN, US

Similar jobs

Service Manager

Sunbelt RentalsMemphis, Tennessee, United States
Full-time

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry.From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job... Show more

 • Promoted

Remote Customer Service Representative – Product Testing

GLOCPAHernando, Mississippi
$15.00 hourly
Remote
Part-time +1

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Show more

 • Promoted

Customer Service Administrator 2

Southeastern Freight LinesMemphis, TN, United States
Full-time

As a Customer Service Administrator 2, you will be responsible for intermediate level clerical duties that assist in the operational function of the Service Center.Perform a variety of functions th... Show more

 • Promoted

Senior Software Engineer

Apex Capital Corp.Memphis, TN, United States
Full-time

We’ve brought together leading experts from the fuel card industry with an average of 20+ years of experience each to build a world-class business service from scratch.TransConnect has all the exci... Show more

 • Promoted

Sales Representative

CLARK BEVERAGE GROUP INCSenatobia, MS, US
Full-time

Description Summary/Objective As Sales Representative, your primary purpose is to service customers through the sales and merchandising of products while utilizing customer service and teamwork met... Show more

 • Promoted

Customer Service Advisor - Memphis

RaynerMemphis, TN, United States
Full-time

The purpose of this role is to support and communicate with all our customers, to deliver best-in class service.This role involves working with internal and external stakeholders processing all ord... Show more

 • Promoted

Automotive Customer Service Advisor

Pep BoysMemphis, TN, United States
Full-time

Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th... Show more

 • Promoted

Enterprise Architect

CAMP Systems International, Inc.Memphis, TN, United States
Full-time

At CAMP Systems, we are the trusted leader in aircraft compliance and health management, proudly serving the global business aviation industry.Since 1968, we’ve grown to a dynamic team across multi... Show more

 • Promoted

Professional Engineer

GpacMemphis, Tennessee, United States
$10.00 hourly
Full-time
Quick Apply

We are looking for a Civil Engineer, with a passion to deliver excellence! Our primary focus is working hard to ensure that projects are planned, designed & managed to meet not only high expect... Show more

Solutions Engineer (Remote)

syncreonMemphis, TN, United States
Remote
Full-time

JOB PURPOSEThe Solutions Engineer - Contract Logistics will play a pivotal role in designing winning, customer-centric logistics solutions that strengthen DP World's market leadership in integrated... Show more

 • Promoted

Customer Service Agent - Part Time Panelists Needed - Remote

ApexFocusGroupBartlett, Tennessee, US
Remote
Full-time +1

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Customer service representative agent expe... Show more

 • Promoted

Customer Service Administrator

Jabil Inc.Memphis, TN, United States
Full-time

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions.With 60 years of experience acro... Show more

 • Promoted

Customer Service/Sales

Home DepotHorn Lake, MS, United States
Full-time

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.These associates ... Show more

 • Promoted

Experienced Service Advisor

Wolfchase HyundaiMemphis, TN, United States
Full-time

Wolfchase Hyundai Service Advisor.As a Wolfchase Hyundai service advisor, you will be responsible for ensuring a positive customer experience by coordinating vehicle maintenance and repair services... Show more

 • Promoted

Field Service Engineer

LECO CorporationMemphis, TN, US
Full-time
Quick Apply

Field Service Engineer - Southeastern.For over 80 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwi... Show more

Customer Service Representative

Westlake Global CompoundsSouthaven, MS, United States
Full-time

This role can sit in Madison, MS, or Houston, TX.Under the supervision of the Supply Chain Manager, the Customer Service Representative II (CSR II) is accountable for establishing strong customer r... Show more

 • Promoted

Benefits Customer Service Coordinator (50k-90k per year)

Professional CareersHernando, Mississippi
$50,000.00 yearly
Full-time +1

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Show more

 • Promoted

Emergency Medicine Physician in Bartlett, TN

TeamHealth CorporateBartlett, TN, US
Full-time

Come join the emergency department team at St.Francis in Bartlett, Tennessee.TeamHealth has a full-time opportunity for an emergency medicine physician to grow with us.If you are board eligible/boa... Show more