Membership Sales Host / Hostess
Hammer & Nails Grooming Shop for Guys - NaplesNaples, Florida, United States30+ days ago
Job type
- Full-time
- Part-time
- Quick Apply
Job descriptionReporting General Manager. Member Concierge responsibilities include offering a friendly welcome to all members / guests while facilitating a smooth transition between their arrival, service, and checkout. Assisting management and staff as needed. Providing Shop Tours. Assisting- Selling Customers on best option of Club Membership. Proficiency in communication. Customer service and sales skills are required. Phone Skills and Phone presence. Candidate must be sales driven while providing a consistent “white glove experience” to all clients, be outgoing, cheerful, engaging, energetic, resourceful, imaginative, goal-oriented, and believe in, promoting the established culture and mission. Able to work a minimum of 15 hours per week on a flexible schedule, including nights, weekends, and holidays. Ability to work in a dynamic and fun shop environment. Ability to prioritize and multitask. Well-developed interpersonal skills to communicate effectively with members, guests, supervisors, and staff. Strong phone skills. Ability to read, digest and analyze various reports. Excellent mathematical skills to accurately compute and complete required functions including credit card and cash transactions. Strong computer knowledge. Developed salesperson skill set. Experience in the hospitality, salon, or cosmetology industry is a plus. Understand the needs of members / guests; handle and resolve customer service issues to earn trust and maintain loyalty. Give tours to new guests driving the customer experience. Communicate to the guest a clear understanding of pricing, memberships, and services. Establish and maintain a positive working relationship with staff members. Maintain a professional appearance and a positive attitude. Greet members / guests during the check-in process. Promote and sell memberships and retail products. Set and confirm appointments. Perform a variety of tasks related to shopping operations, including but not limited to answering phones, stocking shelves, and maintaining all systems and technology. Ensure opening and closing procedures are followed. Ensure the cleanliness of the shop. Ensure information in the POS system is correct and up to date. Other duties and assignments as requested.
About the Job :
Host - Member Reception :
Hammer & Nails Grooming Shop Naples.
Hiring for Part-Time & Full Time Positions.
Pay is $18+ with experience
We are looking for AWESOME, warm, outgoing, authentic, passionate, and talented sales-driven "hosts with the most" to welcome guests and members to our grooming club.
Offering Premium Hair Cuts, Straight Razor Shaves, Manicures, Pedicures, Facial Waxing & Face Treatments in a relaxed, club atmosphere is looking for HOST candidates that will be able to welcome our members and guests, assist with check-in, check-out, make future appointments, all with a smile and charisma.
Position Description :
Member Sales Concierge - Host :
- Do you tend to make friends everywhere you go?
- Do you enjoy making your guests feel most welcomed and comfortable?
- Are you proficient with scheduling appointments?
- Would you like to work in a state-of-the-art, first-of-its-kind men's grooming lounge?
Job Duties :
Job Qualifications :
Specifically :
Provide the Exceptional Customer Experience :
Complete Required Administrative Tasks :
About Hammer & Nails Grooming Shop for Guys - Naples :
Hammer & Nails is the future of Men’s Grooming and is your premier luxury destination for haircuts, shaves, hand and foot care, all in a relaxed man cave nirvana. Originally pitched on Shark Tank, Hammer & Nails was founded in 2013. Our company has doubled its locations and is rapidly expanding!
About Hammer & Nails Grooming Shop for Guys - Naples :
Hammer & Nails is the future of Men’s Grooming and is your premier luxury destination for haircuts, shaves, hand and foot care, all in a relaxed man cave nirvana. Originally pitched on Shark Tank, Hammer & Nails was founded in 2013. Our company has doubled its locations and is rapidly expanding!
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Membership Sales • Naples, Florida, United States
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