Customer Service Coordinator

A company is looking for a Customer Service Coordinator to manage customer order processes and enhance customer experience.

Key Responsibilities

Serve as the primary point of contact for customer inquiries and order management

Manage the order to delivery process, ensuring timely and accurate communication

Collaborate with internal teams to resolve issues and monitor inventory levels

Required Qualifications

2+ years of experience in a Customer Service role within a consumer packaged goods (CPG) company

Proficiency in ERP systems and spreadsheet applications

Experience collaborating with various departments such as Finance and QA

Ability to adapt to changing priorities in a remote work environment

Strong organizational skills and attention to detail