Description
About Bally's :
Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!
A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!
Duties and Responsibilities :
- Develops, maintains a Service Culture that ensures the delivery of Superior internal / external guest service by all team members.
- Ensures department adheres to all regulatory, departmental and company policies and procedures.
- Maintain the highest standard of professionalism when interacting with guests and co-workers.
- Have complete product knowledge, be able to describe all menu items, have basic wine knowledge, be able to suggest and present wine tableside, have basic liquor knowledge and able to garnish all beverages.
- Make specific suggestions and recommendations to increase guest check average.
- Responsibilities include taking orders from guests in a timely manner and correctly according to order given. Using the guests name when possible.
- Responsibilities include keeping work areas clean and organized.
- Use daily maintenance of all bar equipment.
- Responsibilities may include receiving funds.
- Responsibilities include maintaining par levels related to inventory ordering and restocking as needed.
- Knowledge of all promotions and events.
- Ability to professionally handle situations that may arise due to intoxicated guests
All other duties as assigned.
Qualifications :
Excellent customer service skillsMust be able to successfully complete TIPS trained and receive a Basset CardHigh School graduate or equivalentRead, write, speak, and understand EnglishAble to work flexible shiftsKnowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming lawsPhysical Demands :Physically mobile with reasonable accommodationsRespond to visual and aural cuesWork Environment :
The work environment contains bright lights, loud noise, and stressful situations.
What's in it for you :
Competitive wages with annual performance reviewsComprehensive health coverage plan that includes medical, dental, and vision401(K) / Company MatchAccess Perks and Childcare discountsThe above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.
Pass a company background investigationMust be 21 years of ageEqual Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.