Network Technician

Network Technician

Department : Network Services

Location : Jerry Sue Thornton Center

Reports To : Director of Network Services

Recruitment Type : External / Internal

Requisition ID : req5369

Employment Type : Full-Time Support Staff

Union Position : Non-Union

Work Schedule : M-F, 8 : 30AM-5 : 00PM. Will participate in an on-call rotation, also specified in the job description.

Number of Openings : 1

Job Description : SUMMARY

Providesprimary implementation, management, and support for core technologyinfrastructure systems, including but not limited to switches, routers, andservers. Maintains monitoring anddocumentation for core infrastructure. Worksclosely with vendors and service providers with installations and providesCollege data and voice connectivity along with troubleshooting issues. Responds to incidents in the on-callrotation.

ESSENTIALFUNCTIONS

• Server and network administration
• Installs, configures, diagnoses and repairs network switching infrastructure
• Provides technical level II troubleshooting and resolution for a College-wide network
• Installs, configures, diagnoses and repairs all server infrastructure
• Maintains all aspects of the infrastructure through regular upgrades, patches and replacement
• Installs, configures, diagnoses and repairs major infrastructure services, such as, but not limited to : Active Directory, DNS, DHCP, Email
• Collaborates with all internal and external stakeholders to implement the best technology solution
• Works with vendors to resolve infrastructure issues
• Possesses an in-depth understanding of communications technologies and advanced troubleshooting skills
• Demonstrated willingness and ability to travel to various College sites for installs and updates
• Participates in an on-call rotation for approximately a week approximately every month
• Performs other duties as assigned

REQUIRED QUALIFICATIONS

EDUCATIONAND EXPERIENCE / TRAINING

Significant related experience may substitute for education

KNOWLEDGE,SKILLS and ABILITIES

PREFERRED QUALIFICATIONS

EDUCATIONAND EXPERIENCE / TRAINING

COMPETENCIES

CRITICALCOMPETENCIES

VERYIMPORTANT COMPETENCIES

IMPORTANT COMPETENCIES

PHYSICAL DEMANDS / WORKING CONDITIONS

(The demands described here are representative ofthose that must be met by an employee to successfully perform the essentialfunctions of this job. Reasonableaccommodations may be made to enable individuals with disabilities to performthe essential functions.)

Special Note : If hired, you must reside in the state of Ohio and be within commuting distance of this work location / campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354 : 1-40-01.1 Recruitment and Selection Procedure.

Target Starting Salary Range : $55,000 to $60,000

The final offer for the successful candidate is targeted to fall within this range, but will be based upon an assessment of internal equity, the unit's available budget, and the candidate's qualifications in relation to the minimum and / or preferred job requirement(s).

Special Instructions to Applicants : During the application process, you may be required to attach a cover letter and / or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement : Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment / educational opportunity institution.