Zoho Administrator (Columbus)

Position Summary :

This role is responsible for the daily administration, optimization, and support of Zoho applications, including CRM, Desk, Projects, and related platforms.

Primary Responsibilities :

Always be compliant with all company and regulatory policies and procedures.

Administer and support Zoho CRM and related Zoho applications (Desk, Projects, Creator, Flow).

Manage users, roles, profiles, and permissions to ensure data security and proper access.

Customize modules, fields, page layouts, workflows, validation rules, dashboards, and reports.

Support data imports, data integrity efforts, and ongoing data maintenance

Education and Qualifications :

Zoho Administration : 2 years (Required)

CRM / Helpdesk Support : 2 years (Preferred)

Automation / Workflow Development : 1 year (Preferred)

Associate or Bachelors degree in Information Technology, Computer Science or related field preferred.