Job Description
Job Description
The U.S. Department of State (DOS), Bureau of the Comptroller Global Financial Services (CGFS), Charleston, SC has a temporary requirement for a Financial Management Instructional Designer on the Office of Customer Engagement (CE) Global Training Team. The Global Training Team provides training for Locally Employed Staff with formal courses and customized training of core competencies required in the State Department overseas financial management operations. This position functions as an instructional course designer. Duties require the incumbent to administer course material to various formats to accommodate all learning types ensuring course material and training is current with changing software and government regulations. The contractor shall perform these services under a Department of State, Office of Customer Engagement Global Training Project Manager.
Minimum / General Requirements :
- Must have a four (4) year degree from an accredited university or college in accounting or a related field such as computer science or business administration. Eight (8) years of overall relevant professional experience and at least four (4) years of management or technical leadership experience. Experience in staffing and resource allocation for developing, implementing, and supporting tasks such as development and use of large complex systems. Demonstrated technical, task leadership and communications skills. Experience in analysis of automated financial management systems, particularly those systems supporting Department of State, Financial Management Systems. Substitution : Specialized, in-depth subject matter experience with Federal accounting and financial management policies, practices, reporting, and operations is desirable and may be substituted for technical experience.
- Experience and expertise with design and development of instructor-led learning methods to enhance the learning experience and to transform existing or new content into effective self-learning and / or blended learning resources.
- Must be able to communicate effectively in English; facilitate learning in a classroom or virtual environment where English is a second language.
DESIRED QUALIFICATIONS :
Strong, facilitation skills, curriculum development methodologies experience in financial systems learning programs.Experience with Learning Management Systems and authoring tools as well as facilitating training and / or educational programs.Experience with collaborative tools and authoring technologies such as : Captivate, Articulate, Vyond, and video production / editing softwareAbility to work independently and in a team environment; work on several projects simultaneously; Exceptional time management and prioritization abilities.Prior post experience preferred with the knowledge of USAID proprietary software products known as Phoenix, PhoenixViewer, the Global Acquisition and Assistance System (GLAAS), Agency Secure Image & Storage Tracking (ASIST).Functional Responsibility :
Integrate innovative digital learning trends including microlearning, e-learning analytics, and video-based knowledge sharing to modernize course delivery and enhance global accessibility. Implement continuous improvement processes using evaluation data, learner feedback, and performance outcomes to ensure ongoing relevance and effectiveness of training programs.Foster cross-cultural communication and support training facilitation across diverse geographic regions, adapting content and delivery for global audiences.Develop and administer course material to various formats to accommodate all learning types ensuring course material and training aids are current with changing software and government regulations.SharePoint Administrator managing user permissions, site architecture and course content ensuring program information availability for prospective students, alumni, and Department of State management.Manage course evaluations assessing overall effectiveness through data analysis.Ensure accurate documentation according to rules, styles, and templates to meet established training guidelines.Collaborates with counterparts in regional and functional bureaus to best meet the financial management training needs of staff worldwide.Create course graphics and develop storyboards for e-learning.Develop performance measures such as criterion-referenced achievement tests, questionnaires, interviews, simulation scenarios, and performance checklists; Assist with student approval and enrollment; Assist with webpage administration.Serve as the subject matter expert and course owner for Department of State course material.Software Systems Utilized :
RFMS / M, E2 Solutions, RFMS / C, GBI, Adobe Suite, Photoshop, Captivate, Blackboard, MS Teams and Microsoft Office Suite including MS SharePoint
Period of Performance :
The employee will work an 8-hour shift typically between the hours of 6 : 15 am to 6 : 00 pm with a non-compensated 45-minute lunch (see your Project Manager for work schedule and department policies). Based upon implementation schedules, there may be some shift time adjustments.On occasion the work requires shifts outside of CGFS core hours to accommodate working with other time zones. A change in work schedule may be required and must be authorized by your Project Manager and DoS Management.This Position is 100% on-site at CGFS Charleston, SC.Security Requirements :
All personnel provided under this task order must be able to either possess or obtain a security clearance of Moderate Risk Public Trust up to Secret , to be issued by Department of State, Diplomatic Security.
Formal Job-Specific Training Requirements :
Curriculum Development