Teller Supervisor

Teller Supervisor

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Role Summary

As a Teller Supervisor at Associated Bank, you will lead a team dedicated to delivering exceptional customer service while ensuring smooth daily branch operations. You'll support branch success by coaching tellers, enhancing customer relationships, and promoting financial solutions. This role offers the opportunity to build leadership skills and contribute to the overall success of the branch.

Key Accountabilities

• Lead and supervise teller staff to ensure efficient, customer-focused service.
• Perform and oversee customer banking transactions while resolving service inquiries.
• Coach and motivate tellers to identify customer needs and refer appropriate financial solutions.
• Ensure compliance with banking policies, procedures, and regulatory guidelines.
• Conduct regular cash counts and maintain operational accuracy of teller drawers and cash vault.
• Train, develop, and mentor team members on operational and service standards.
• Partner with the Branch Manager to maintain branch operational integrity and assist in their absence.
• Promote digital banking tools and customer channels to enhance the customer experience.

Education & Experience

Required :

Preferred :

Why You'll Love Working Here

At Associated Bank, you'll join a team that values growth, collaboration, and exceptional customer service. We offer professional development, supportive leadership, and opportunities to make a meaningful impact in your community. Apply today to make a difference in the lives of our customers and grow your career with us.

In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois, Minnesota, and Missouri and we consider our colleagues critical to our continued success. Join our community on Facebook, LinkedIn, and X.

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR. Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline. Associated Bank provides additional assistance throughout the application, interview, and hiring process. Please contact leavesandaccommodations@associatedbank.com if you need an accommodation at any time during the process. Associated Banc-Corp participates in the E-Verify Program. Know Your Right to Work. Associated Bank is Pay Transparency compliant. The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role. $17.00 - $24.80 per hour