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Front Door Greeter Part Time
Front Door Greeter Part TimeBJ's Wholesale Club • Delray Beach, FL, US
No longer accepting applications
Front Door Greeter Part Time

Front Door Greeter Part Time

BJ's Wholesale Club • Delray Beach, FL, US
1 day ago
Job type
  • Part-time
Job description

Why You'll Love Working at BJ's Wholesale Club

At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future both on and off the job. When you grow, we grow.

Here's just some of what you can look forward to :

  • Weekly Pay : Get paid every week so that you can manage your money on your terms.
  • Free BJ's Memberships : Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
  • Generous Paid Time Off : Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
  • Flexible and Affordable Health Benefits : Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
  • 401(k) Retirement Savings Plan : Build your financial future with a company match (available to team members 18 and older).
  • Employee Stock Purchase Plan : Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.
  • Eligibility requirements vary by position.

Job Summary

Responsible for performing merchandise protection procedures, monitoring entrance and exit activity, and providing superior customer service to members.

Team Members :

  • Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance.
  • We strive for flawless execution and hold ourselves accountable.
  • Acts with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
  • Ensure a safe and positive environment for our members and each other.
  • Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
  • Move with speed and agility in everything we do.
  • Innovate and adapt so we can move as fast as the world around us.
  • Maintain a friendly and positive attitude.

    • Members :

  • Deliver service excellence through all points of contact.
  • Resolve and deescalate to address every member concern.
  • Ensure a safe and positive environment and experience for the members.
  • Daily commitment to GOLD Member Standards

    • Greet, Anticipate, Appreciate (GAA)

  • Fast, Friendly Full, Fresh, Clean

    • Club Standards : Work as a Team to Deliver GOLD Club Standards Daily :

  • Work with commitment and pride to deliver GOLD- Grand opening look daily

    • Clean and organized, inside, and out

    Know Your Business :

  • Understand how to access and read production and / or financial performance reporting for your department.
  • See the connection between consistent execution and the positive impact it can have on the business.

    • Major Tasks, Responsibilities, and Key Accountabilities :

  • Delivers superior member service, including greeting, assisting, and thanking all members in a prompt, friendly and professional manner. Resolves member concerns in a courteous and timely manner and escalates issues to management when necessary.
  • Maintains and exhibits clear understanding of merchandise protection procedures and shrink alert protocols.
  • Reviews and maintains the AP Alert Binder according to AP standards.
  • Follow the BEST (bottom of the cart, electronics, self-checkout, and thanking the member) procedures including cross-checking merchandise to member register receipts and verifying high dollar value items. Records register receipt discrepancies and notifies front line to immediately rectify the situation.
  • Audits Express Pay, BOPIC, Curbside Pick-up, and Same Day Delivery according to company procedures.
  • Ensure the execution of the repack awareness guidelines by inspecting known repack articles.
  • Monitor member and visitor traffic entering and exiting the club
  • Responds to Electronic Article Surveillance (EAS) alarms according to established EAS response procedures.
  • Maintains high standards of safety for members and team members.
  • Inspects team members, members, and vendors bags, backpacks, briefcases, and lunch boxes as they are leaving the building.
  • Processes empty water jug return vouchers to members.
  • Maintains all club policies and procedures.
  • Performs other duties as assigned, including working in other departments as needed.
  • Regular, predictable, full attendance is an essential function of this job.

    • Qualifications :

  • Strong interpersonal skills and an attention to detail are required.
  • Basic math skills preferred.
  • Ability to use a smart handheld device.
  • Must successfully complete required training and certification processes.
  • Must be employed with the company for at least 6 months.
  • At least 18 years of age.

    • Environmental Job Conditions :

  • All the time is spent standing and moving about on hard surfaces.
  • Will at times require bending, pulling, reaching, stooping, and climbing ladders / step stools.
  • May require occasional lifting up to 30 lbs.
  • Exposure to both indoor and outdoor temperatures.
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    Greeter • Delray Beach, FL, US