Director of Surgical Services

Department : Operating Room

Schedule / Status : 8am-5pm : Full Time

Standard Hours / Week :

40

General Description :

The Director is responsible for promoting and demonstrating Parrish Healthcare's Culture of Choice®; ensuring strategic goals and objectives are met or exceeded by providing the leadership, direction, and oversight necessary to ensure assigned functional area(s) - Surgical and Perioperative Services (i.e. Post Anesthesia Care (PACU), Pre-Admission Testing (PAT), Main Operating Room, Endoscopy, Sterile Processing, Anesthesia Support Services) - have the proper resources, metrics and talent in place to effectively fulfill our mission to provide Healing Experiences for Everyone all the Time® and achieve organizational strategic (Game Plan) goals. The Director assumes 24-hour responsibility, authority, and accountability for assigned functional area(s). This position reports to the CNO.

Key Responsibilities :

• HEALING COMMUNITIES | GROWTH
• Leads and directs strategic planning within assigned functional area(s) to anticipate current and future service solutions; influences the innovation, development and growth of service strategies; assures the achievement of departmental dashboard metrics within each strategic pillar (People, Service, Quality, Growth, Finance); takes immediate and effective steps to assure national benchmarks are achieved or sustained.
• HEALING EXPERIENCES | SERVICE
• Leads and directs development and maintenance of systems, processes, policies and procedures that result in assigned care partners always providing excellent customer service as measured by HCAHPS and / or other national customer service best-practice benchmarks.
• SYSTEM RELIABILITY | QUALITY & SAFETY
• Develops, leads, directors and / or maintains systems, processes, policies and procedures that result in a continuous improvement environment within which assigned care partners always achieve national best / leading-practice standards for quality and excellence as measured by HIPAA, CMS, Joint Commission, and other regulatory agencies pertinent to areas of responsibility; holding self and others accountable for actions and outcomes.
• Develops, leads, and / or directs policy formulation, implementation and adherence. Responsible for the adherence to all Parrish Healthcare policies and procedures as well as regulations and codes established by federal, state, and local governments affecting professional practice and industry regulations. Leads necessary certification, accreditation, and audit procedures; and ensures that reports required by regulatory agencies are prepared and submitted within established timeframes.
• CARE PARTNER ENGAGEMENT | PEOPLE
• Leads, develops directs and / or maintains systems, processes, policies and procedures that result in an inclusive, collaborative, healing work environment within which national best / leading-practice standards for employee engagement are achieved as measured by effective performance management, problem-solving and conflict resolution, mentoring aspiring care partners; leading effective orientation, onboarding, recognition, training and professional development initiatives; and inspiring care partner commitment to our mission, vision, values and safe care pledge.
• Maintains skills and knowledge within professional practice of self and within assigned functional area(s); able to step in and serve as back up to assigned care partners to cover staffing needs as necessary.
• COMMUNITY INVESTMENT | FINANCE
• Develops, leads, directs and / or maintains systems, processes, policies and procedures that result in effective planning and administration of annual budget(s); productive, cost efficient and effective operations; and corrective actions for any operating expenses that deviate from budget.

Requirements : Formal Education :

Work Experience :

5 years of surgical services experience required (with direct OR experienced preferred). Three (3) years of leadership experience required.

Required Licenses, Certifications, Registrations :

#PRG

Parrish Healthcare is a caring community of healthcare professionals passionate about excellence and fulfilling our mission of providing Healing Experiences For Everyone All The Time®.

Parrish Healthcare has a Culture of Choice®. This means a we have a healing work environment that empowers people to aspire to be their very best. We partner passionate, talented and skilled people in the right role with the right resources. We provide a clear and strategic direction to achieve superior results on behalf of the communities we serve.