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Regional Operations Manager-North

Regional Operations Manager-North

USA JobsKent, OH, US
2 days ago
Job type
  • Full-time
Job description

Regional Operations Manager

The Regional Operations Manager is responsible for overseeing and managing a large team of exempt individual contributors and managers across a specified region. This role involves strategic direction, operational guidance, and people management to ensure the effective functioning of 7-12 primary care facilities. The manager will be accountable for the region's growth, financial performance, and operational efficiency. This role requires flexibility to travel within the region as needed.

Responsibilities :

  • Provide strategic direction and operational guidance to primary care facilities within the region.
  • Develop and implement standardized operational processes and workflows to optimize efficiency and productivity.
  • Monitor key performance indicators (KPIs) and metrics to assess operational performance and identify areas for improvement.
  • Recruit, train, and mentor managers to ensure a high-performing and engaged workforce.
  • Execute required people management responsibilities, including hiring, firing, performance evaluation, rewards, and other decisions.
  • Collaborate with finance and administration teams to develop and manage operational budgets, forecasts, and financial performance targets.
  • Monitor revenue cycle processes, including billing, coding, and collections, to optimize revenue generation and financial sustainability.
  • Identify cost-saving opportunities and operational efficiencies to maximize resource utilization and minimize expenses.
  • Build and maintain positive relationships with internal stakeholders, including healthcare providers, administrators, and support staff.
  • Manage the OKR / Goal setting for those in the Management Incentive Plan in a manner that encourages both individual and team results.
  • Other duties assigned.

Technical Expertise :

  • Strong leadership and team management skills.
  • Excellent strategic planning and operational execution abilities.
  • Excellent organizational and multitasking abilities.
  • Proficient in financial management and budget oversight.
  • Effective communication and interpersonal skills.
  • Ability to analyze and interpret performance data and metrics.
  • Knowledge of revenue cycle processes and cost-saving strategies.
  • Proficiency in using Microsoft software (Excel, Word, PowerPoint, Outlook, etc.)

    • Education and Experience :

  • Education : Bachelor's degree required. In lieu of a Bachelor's degree, minimum eight years of experience in healthcare leadership is required. Master's degree preferred.
  • Licensure : N / A
  • Certification : Certificate in Executive Healthcare Leadership required within 2 years of role. Certification in a specialty area such as Six Sigma, Change Mgmt., etc. required within 2 years of role. Years of experience : Minimum 8 years of experience in managing multiple healthcare facilities, sites, or programs required.
  • Years of supervisory experience : Minimum of 4+ years of progressive leadership experience in healthcare operations and people management, (preferably within an ambulatory practice management setting), required.
  • Full Time FTE : 1.000000 Status : Onsite
  • Akron Children's Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. EEO is the law, please click / copy paste the link below to learn more :

    • http : / / www1.eeoc.gov / employers / upload / eeocselfprint_poster.pdf

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    Operation • Kent, OH, US