A company is looking for a Manager - Training and Quality. Key Responsibilities Lead and develop a team of trainers and quality assurance staff Create and implement policies and procedures to meet departmental goals Coordinate training sessions and provide feedback during employee meetings Required Qualifications Expert level understanding of Flexible Spending Arrangements and related benefits Experience in managing internal and external partner relationships Ability to multi-task and lead multiple projects simultaneously Experience in quality assurance and process improvement Comfortable administering constructive feedback and disciplinary action
Quality Manager • Louisville, Kentucky, United States