Transportation Assistant

Transportation Assistant

The incumbent works with the Veterans Transportation Service Supervisory Mobility Manager for transportation workload forecasting, scheduling design, procedure development, and quality improvement implementation, modification processes, evaluation and ongoing operational flow of the Veterans Transportation Services program. The coordination of transportation function is multi-faceted and diverse. Responsibilities Major Duties : Scheduling, Data Collection & Tracking Support : Performs work involving consult management, appointment scheduling and admissions scheduling. Daily responsibilities include collecting, compiling, and tracking data and statistical information in support of Veteran Transportation Service (VTS). Performs a basic analysis of data and generates a variety of reports. Performance Measures Support : Coordinates service practices that decrease waits and delays for patients in all specialty areas. Plans consult processing flow to ensure veterans receive consultation services in a timely manner. Utilizes the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult / Request Tracking System in processing internal consultations. Coordination, Program Planning and Advisory Services : Plans for, organizes, administers, and directs how the work will be accomplished for the VTS program. Plans and directs programs that provide support services functions and require the application of specialized knowledge and skills. Responds to "action required" notifications, ensuring the primary providers are correct. Coordinates the day-to-day operation of VTS program flow, processes, and functions. Provides technical and management guidance necessary to achieve the optimum use of service resources. Performs other related duties as assigned.