Senior Engineer Onsite

Date Posted : Country :

United States of America

Location :

PW100 : East Hartford 400 Main Street East Hartford CT 06118 USA

Position Role Type : Onsite

U.S. Citizen U.S. Person or Immigration Status Requirements :

U.S. citizenship is required as only U.S. citizens are authorized to access information under this program / contract.

Security Clearance : None / Not Required

Pratt & Whitney is working to once again transform the future of flightdesigning building and servicing engines unlike any the world has ever seen. And because transformation begins from within were seeking the people to drive it. So calling all curious.

Come ready to explore and youll find a place where your talent takes flightbeyond the borders of title a country or your comfort zone. Bring your passion and commitment and well welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry thats evolving fast to the future.

At Pratt & Whitney the difference you make is on display every day. Just look up. Are you ready to go beyond

The V2500 Customer Technical Service (CTS) team is seeking an individual to join our team of highly skilled engineers in East Hartford CT. Our focus is on managing and resolving technical issues for V2500 hardware to ensure engine safety to maintain world-class operational metrics (Delays and Cancellation rate In-Flight-Shut-Down rate Unscheduled Engine Removal rate etc.) to contribute to acceptable shop Turn-Around-Time and to reduce maintenance burden.

The successful candidate will coordinate closely with various P&W / IAE engineering groups IAE Customer Programs & IAE field offices to support technical issues and monitor our fleet of more than 6000 engines. This role is highly customer-facing.

What You Will Do :

Working directly with operators (American Airlines United Airlines British Airways and others) to resolve technical issues by providing on-wing troubleshooting and support for their engines while they are in the shop.

Working closely with field offices engine shops customer support engineering suppliers and publications to support questions related to engine maintenance hardware conditions engine and event investigations and / or general questions from the field.

Monitoring the fleet to identify potential emerging issues relating to engine hardware and to escalate if required.

Interface with the following organizations to ensure clear accurate and timely development of technical data for engine and hardware inspection / maintenance data :

Aftermarket and Sustainment Engineering (ASE) Repair Fleet Management Programs (FMP) MRO / Engine Overhaul organizations Standard Practices CIPTs and Chief Engineers office Structures and Performance Analysis groups.

Ensuring prompt investigation closure and implementation of required closing actions with respect to engine hardware. Provide closure reports to the customer airframer and authorities in a timely manner where required.

Identifying and incorporating improvements to the Engine Manual Aircraft Maintenance Manual Troubleshooting Manual Component Maintenance Manuals and Services Bulletins based on field issues customer feedback One-Time-Concession (OTC) history and E-Net cases.

Providing technical material and / or on-site support for technical review meetings regional forums and world conferences. Some travel required.

Contribute to the teams overall excellent delivery metrics (On-Time E-Net case response rate One-Time Concession delivery Investigation closure rate etc.)

Ability to cover on occasion customer issues including nights weekends and holidays.

Qualifications You Must Have :

A Bachelors degree in engineering

5 years of Engineering experience or 3 years with an advanced degree.

U.S citizenship is required as only U.S authorized to access information under this program / contract.

Qualifications We Prefer :

An understanding of V2500 PW2000 / 4000 engine hardware processing of Engineering Authorization changes Service Bulletins Special Instructions and One Time Concessions (OTCs)

Familiarity with the process of drafting and updating the various technical processes located in the Aircraft Maintenance Manual Troubleshooting Manual and Engine Manual

Understanding of how airlines operate and maintain their engines locally.

Experience in the aftermarket (engine shop part repair center supplier) or original manufacturing segments of the business.

What We Offer : Benefits

Relocation Package

Learn More & Apply Now!

What is my role type In addition to transforming the future of flight we are also transforming how and where we work. Weve introduced role types to help you understand how you will operate in our blended work environment.

This role is :

Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers as they are essential to the development of our engines.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles commuting to and from the assigned site is the employees personal responsibility.

As part of our commitment to maintaining a secure hiring process candidates may be asked to attendselect steps of the interview process in-person at one of our office locations regardless of whether the role is designated as on-site hybrid or remote.

The salary range for this role is 82000 USD - 164000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer including but not limited to the role function and associated responsibilities a candidates work experience location education / training and key skills.

Hired applicants may be eligible for benefits including but not limited to medical dental vision life insurance short-term disability long-term disability 401(k) match flexible spending accounts flexible work schedules employee assistance program Employee Scholar Program parental leave paid time off and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and / or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including but not limited to individual performance business unit performance and / or the companys performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

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Required Experience :

Senior IC

Key Skills

Experience Working With Students,Google Docs,Organizational skills,Classroom Experience,Data Collection,Materials Handling,Workers' Compensation Law,OSHA,Special Operations,Team Management,Experience with Children,Supervising Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 164000 - 164000