General Manager - High End Gelato Shop - New Store Opening - PALO ALTO!

General Manager - High End Gelato Shop - New Store Opening - PALO ALTO!

1 day ago Be among the first 25 applicants

This range is provided by Bacio di Latte US. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00 / yr - $85,000.00 / yr

Additional compensation types

Annual Bonus

Bacio di Latte, a High End Gelato Shop, is Expanding! We are seeking an Exceptional General Manager for our NEW PALO ALTO location!

We’re opening a premium, established gelato concept in the South Bay and looking for a hands‑on, career‑minded General Manager with 2+ years of GM‑level experience leading a fast‑paced, guest‑first QSR or café‑style environment. If you’ve worked with brands like Blue Bottle, Sweetgreen, Starbucks, or similar — this could be your next big move!

Bacio di Latte is a high‑end experience gelato shop, making fresh Italian gelato in house daily. Our gelato reflects the passion and care that we take in making the best product possible coupled with our exceptional service creates a memorable and impactful experience for our guests. An international gelato company, Bacio di Latte operates 215+ locations in Brazil, and 18 locations in Southern California, and 15 planned for 2026. We are thrilled to be coming to the Bay Area!

As General Manager, you will take ownership of Operations, lead our team for successful and profitable sales, and drive growth with our company. We are growing and expanding rapidly so there is major growth potential!

What You'll Be Doing :

Operations – Execute the highest gelato quality daily. Understand and maintain the highest standards of gelato quality with our BOH team.

Leadership – Nurture the team with attention and training to maintain high performance standards and ignite a sense of ownership. Create a positive work environment with camaraderie and focus. Train and coach new hires using provided Bacio tools.

Financial / Administration – Conduct accurate P&L analysis each month. Comprehend and act to accomplish KPI goals for Labor, COGs, and monthly results. Process invoices from suppliers. Ensure payroll hours are properly clocked and proper breaks are given. Create a healthy relationship with our vendors, accountants, and administrative personnel.

What You Bring :

2+ years General Manager Food & Beverage experience – preferably in the QSR space.

Proven track record of driving sales goals and meeting KPIs.

Skilled at managing COGs, Labor and Budgets.

Strong leadership abilities to coach and motivate team.

Excellent customer service and guest relations skills.

Strong, clear and effective communicator.

Positive and upbeat energy that drives a positive and fun company culture.

What We Offer :

Full Health Benefits & PTO.

Competitive compensation package plus bonuses.

Great company culture that fosters a friendly, collaborative and dynamic work environment.

Be part of the incredible growth of an iconic Italian brand.

Major growth opportunities – we are expanding rapidly!

Passion for gelato is a plus. If you have 2+ years F&B General Manager experience, are an energetic and positive leader who thrives in a fast‑paced and fun environment, with a passion for customer excellence and are eager to learn and grow, this is a great role!

• Please Note - No 3rd party agency inquiries or submissions, please.

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