Medical Administrative Assistant

Flourish Research is looking for motivated, talented, creative individual who want to learn and grow in their career while contributing to research that changes lives!   We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.

We are actively hiring a Medical Administrative Assistant at our site in Plymouth Meeting, PA!

The Medical Administrative Assistant is an essential member of our team.

They ensure smooth administrative operations while providing an impeccable patient experience in every interaction.

Our receptionist is responsible for creating a welcoming, positive, and supportive environment for patients.

They are the gatekeepers, setting the example of what patients can expect during their care journey at Flourish Research!

Shift :

• Monday-Friday, 8 : 30 AM - 5 PM Location :    920 Germantown Pike, Suite 102, Plymouth Meeting, PA 19462 Compensation :    $21 / hr Benefits :   Health, dental, and vision insurance plans, 401k with 4% match, tuition reimbursement, parental leave, referral program, employee assistance program, life insurance, disability insurance, and 15 days of PTO + 10 company holidays.  RESPONSIBILITIES Perform front-desk duties, including greeting patients, handling phone calls, and distributing mail and faxes, ensuring messages and information are forwarded accurately and promptly.
• Uphold professional and courteous communication with all stakeholders, including staff, clients, vendors, physicians, and patients, ensuring confidentiality and appropriate interaction at all levels.
• Maintain detailed records of communications and update logs / lists as directed, contributing to efficient operational flow.
• Support document creation and revision for study coordinators and various departments, ensuring accuracy and adherence to regulatory standards.
• Assist in administrative tasks for the regulatory department, including CV / resume updates, filing, and copying, as well as accurately filing documents in the relevant files and binders.
• Conduct follow-up communications with subjects for visit reminders and schedule visits and procedures as per leadership instructions.
• Execute all responsibilities in a cost-effective manner, with the readiness to take on additional duties as assigned by management.
• QUALIFICATIONS Bachelor's degree or equivalent administrative experience At least 1 year of experience in a medical office or healthcare environment (or equivalent combination of education and experience) Strong organizational skills, attention to detail, and basic math proficiency Proficiency with computer applications such as Microsoft Office applications Excellent customer service, communication, and interpersonal skills Ability to handle multiple tasks, adapt to changing workloads, and work under minimal supervision A high degree of integrity and professionalism Flourish Research offers an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.

Apply today to learn more about how you can join us in our mission to save and improve the lives of others!