Regional Service Manager

Job Description

Job Description

Description :

Mission Rock Residential is seeking an outstanding Regional Maintenance Manager for a growing Region.

As the Regional Maintenance Manager you will manage capital projects work with the Regional Manager overseeing the property Maintenance Managers in the assigned region to ensure training of the maintenance teams is conducted in accordance with the Policies and Procedures.

Why work for Mission Rock? At Mission Rock Residential, we aim to provide the highest quality of service to our residents, clients, and each other by demonstrating our I ARRIVE values : integrity, accountability, respect, relationships, inclusivity, vision, and empathy. Our commitment to fostering an equitable and inclusive workplace drives innovation, strengthens our team, and reflects the vibrant community we serve. We prioritize these values in multiple ways—including team member training, support, and career pathing—and believe that, by doing so, we can positively impact our resident and team member experience.

Are you ready to make an impact?

Compensation includes pay and so much more here at Mission Rock. Check out our great benefits included in the compensation plan!

• Career advancement and learning opportunities
• Bonus opportunity
• 13 paid holidays, including a Personal Wellness Day & Volunteer Day
• Accrue ten days (80 hours) of sick time each year plus ten days (80 hours) of vacation time the first year and increase up to 15 days (120 hours) in your second year, and more!
• Housing discount opportunity
• 401(k) with company match
• Medical, Dental, and Vision insurance plans
• Employer-sponsored short-term & long-term disability plans
• Company-paid life insurance
• Health savings account with employer contribution
• Flexible spending account
• Voluntary benefits
• Employee Assistance Program (EAP)
• Sick time accrual amounts and policies vary by state. Please inquire with your hiring manager about your state-specific requirements.

The day-to-day : A large part of this position is the oversight of assets that involve the management of capital projects, five-year capital plans, developing scopes of work, managing vendor (supplier) relations and analyzing properties with respect to capital needs, budgeting and maintenance. You will also be responsible for guidance of on-site maintenance.

This list is intended as a guideline of general responsibilities of the position and is not to be considered all-inclusive of responsibilities that may reasonably be required of you.

Requirements :

QUALIFICATIONS : Must have extensive knowledge about multi-family dwelling maintenance operations and systems. Strong written and verbal communication skills and a high level of organizational skills. Minimum requirements for this position are :

Language Skills :

Ability to read and comprehend instructions, correspondence and memos. Ability to write communications, market studies, operating analyses and other forms of industry-standard correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the Company.

Computer Skills :

Strong computer and Microsoft office skills. Ability to create and modify advanced files in Microsoft Excel, Word and Power Point.

Interpersonal Skills :

Ability to understand and deal effectively with resident, vendor or personnel concerns or issues according to Company policy regardless of attitude, behavior or tone of the individual. Ability to motivate, discipline and train employees to maximize productivity.

Reasoning Ability :

Ability to apply common sense understanding to carry out detailed and or complex written or oral instructions. Ability to deal with one or more problems at a time involving one or more variables that are either known or unknown.