Servicing Analyst - Senior
Job Summary : Talent Software Services is in search of a Senior Servicing Analyst for a contract position in Billings, MT. The opportunity will be for months with a strong chance for a long-term extension.
Position Summary : Join our dynamic team in the Transportation Finance line of business as a Servicing Analyst. This role offers the opportunity to work in Billings, MT, a city known for its vibrant community and beautiful landscapes. If you are seeking a position that combines administrative skills with analytical challenges, this is the perfect opportunity for you.
Primary Responsibilities / Accountabilities :
- Collaborate with management in accumulating, analyzing, interpreting, and reporting operational performance data
- Partner with team members in process improvement for department initiatives
- Coordinate and participate in analysis necessary for functional operations reviews
- Lead / participate in projects impacting the site, such as customer onboarding and process changes
- Enable productive relationships within the line of business and other functions through responsiveness and support
- Proactively work with others to ensure delivery of timely, quality, and efficient fulfillment activities
- Provide advice to internal business partners and peers to support the completion of processes or activities within established procedures
- Provide input and analysis into the continuous improvement of business processes and procedures
- Participate in the planning, testing, and implementation of projects and new / revised products / services or processes
- Provide on-the-job assistance and training to others as requested
- Escalate issues that require resolution by more senior team members, as per guidelines
- Identify potential risk situations / impacts and make recommendations or escalate to the manager
- Responsible for performing UCC and Workflow / Title processes per the SOP guidelines
- Participate in and complete analysis of information and processes
- Create and administer reporting for the process
- Represent the Billings site on projects
Qualifications :
year of previous clerical / administrative / secretarial experienceStrong attention to detail - Document matching will be a large part of the positionHigh School diploma or experience equivalentPreferred :
Previous banking / financial institution experienceStrong Microsoft Office suite skills including OutlookAbility to partner with internal employeesExcellent communication skillsExcellent organizational, follow-up, analytical, and problem-solving skillsStrong time management skillsAbility to prioritize projects and tasksCommitment to complete projects and tasks as assignedIf this job is a match for your background, we would be honoured to receive your application!
Providing consulting opportunities to TALENTed people since , we offer a host of opportunities, including contract, contract to hire, and permanent placement. Let's talk!