Diagnostic Repair Strategy Program Manager

DivIHN (pronounced “divine”) is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent.

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For further inquiries regarding the following opportunity, please contact our Talent Specialist

Lavanya at (224) 369-0873

Title : Diagnostic Repair Strategy Program Manager

Duration : 1- 2 Year

Location : Lisle, IL

Local Candidates only

The manager are looking for :

1) Experience in tools such as GT-Power, DevX, INCA, Matlab, Calterm and Simulink, Vector CANalyzer and CANoe

2) Understanding UDS Protocol : In-depth knowledge of the UDS protocol (ISO 14229) and its application in vehicle diagnostics CAN Communication : Proficiency with Controller Area Network (CAN) communication tools and protocols1.

3) Excellent presentation skills and verbal / written communication skills

4) Understanding in Failure Analysis : Experience in conducting failure analysis and troubleshooting vehicle systems. Example DFMEA (Design Failure Mode Analysis)

The Diagnostics Repair Strategy Program Manager focuses upfront on the New Product Development process to help drive design for diagnostics. Making sure that service is protected and ensure that new components can be diagnosed. Working directly with client R / D make sure standards are adhered to. This person would work directly with not only R / D but also communicate this information effectively with Service Solutions teams.

Responsibilities include but are not limited to :

Managing new vehicle programs to define the diagnostic strategy.

o Participates in new program concept sheet reviews.

o Create diagnostic standards for future programs.

o Create presentations to illustrate Risks / Issues, and adherence to program timelines.

Supporting current product initiatives to help reduce warranty spend through diagnostics optimization on current production vehicles.

Works cross functionally with program teams, product development, service engineering, and the field.

Competitive and Internal Service Benchmarking including but not limited to :

o Perform reviews on internal and external competitive best practices.

o Perform on vehicle reviews.

o Perform service repair time benchmarking.

Utilize benchmarking results to influence and incorporate into repair strategy.

Desired Skills :

Excellent presentation skills and verbal / written communication skills

Approachable with excellent interpersonal skills to work effectively across diverse teams.

Familiarity with Vis Mockup, CAD, Teamcenter or other engineering drawing systems

Diesel, Medium / Heavy Duty, and Electric Vehicle experience

Ability to manage complex projects from start to finish.

Highly skilled at digesting complex data sets and recommending solutions.

Minimum Requirements

Bachelor's degree

At least 5 years of technical service engineering, automotive service or truck service experience

OR

Master's degree

At least 3 years of technical service engineering, automotive service or truck service experience

OR

At least 7 years of technical service engineering, automotive service or truck service experience

About us :

DivIHN , the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.