Patient Services Representative

Patient Services Representative

Articularis Healthcare Group (AHG) is currently seeking a full-time Patient Services Representative in our Spartanburg, SC location.

Articularis Healthcare Group, Inc. (AHG) is an independent physician-led, clinically integrated, group of medical professionals who use the latest clinical innovations to provide compassionate and exceptional patient care. We are committed to helping patients, people, and medical practices thrive.

Our Mission : Delivering the highest quality community-based rheumatology services with a commitment to patient care, physician leadership and excellence. Our core values are Compassion, Integrity, Quality, Respect, and Teamwork.

The Patient Service Representative will be responsible for handling all front desk duties for the practice. Ensuring that patients are the number one priority, whether over the phone or in person. Greeting every patient and guardian with a smile and accommodate their needs in a comfortable and pleasant manner to provide the best experience.

A typical day might look like :

• Welcoming patients upon arrival to the office and checking them in for appointments.
• Talking with patients to confirm their demographics and insurance information.
• Collecting co-payments and outstanding balances.
• Answering the telephone and addressing patient needs and questions in a friendly manner.
• Checking patients out upon completion of their appointment and scheduling any follow-up care.
• Monitoring provider schedules and adjusting / rescheduling appointments as needed.
• Maintaining patient confidentiality through HIPAA compliance.

This job might be for you if :

Joining our AHG team will provide you with a positive team environment, growth and advancement opportunities, as well as a work / life balance.

Benefits package that includes group medical, dental, vision, short-term & long-term disability insurance, paid holidays, PTO and 401K.

Once you submit your application, a member of our Talent Acquisition Team will review your resume and application. A team member will reach out to you directly if you are a fit for the position.

EEO / AA-M / F / disabled / protected veteran