Treasury Management Support Specialist

SCHEDULE : Full-time ; Full-time ; Monday through Friday with availability between (8 : 00 am – 5 : 00 pm) Average of 40 hours / week.

LOCATION :   1401 S Gilbert St, Iowa City, IA 52240

BENEFITS : Our employees are our most valuable assets, so we invest in them with a comprehensive and competitive benefits package. Our philosophy of taking care of the customer extends to taking care of our employees so that they, in turn, can take good care of themselves and their families. Join Hills Bank and let us surprise you with even more perks!

SCOPE :

The Treasury Management Support Specialist assists the Treasury Management team and Treasury Management customers by providing technical expertise on the products and services offered by the bank. This position is responsible for assisting Treasury Management customers with general navigation of products and services in addition to troubleshooting technical issues and inputting data for services for within our core systems. This position will assist with customer inquiries, problem resolution, and requires a solid working knowledge of subject matter related to Treasury Management (compliance, processes, and procedures) to successfully deliver Treasury Management services and perform the following duties.

ACCOUNTABILITIES :

Treasury Management Portfolio Support :

• Support Treasury Management customers by preparing documents for opening new accounts and updating service agreements.
• Analyze and provide data to the Treasury Management team as needed for RFP requests from businesses and public funds / municipalities to obtain new relationships.
• Prepare, update, and analyze customer Relationship Reviews as needed.
• Provide prompt and courteous response to customer inquiries.
• Prepare and execute annual audit reviews for risk-based Treasury Management products.
• Provide in-person or remote product and services trainings with Treasury Management customers as needed.
• Verify and manage proper account documentation and all requisite agreements execution for Treasury Management Products and Services.

New Business Development :

Community Involvement

Other Duties :

EDUCATION AND SPECIAL REQUIREMENTS :

EQUAL OPPORTUNITY EMPLOYER

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