At OneMain, our Loan Sales Consultants play a crucial role in empowering customers by understanding their unique needs and providing friendly, fast, and affordable financing options for life's expenses. This position thrives in a competitive environment where dedication and hard work lead to success and rewards.
As a Loan Sales Consultant, you will :
- Multitask effectively while adapting to the dynamic demands of the role, ensuring timely and efficient service.
- Exceed customer expectations with empathy, encouragement, and tailored solutions that align with individual and branch goals.
- Develop and maintain connections with customers throughout the loan process, presenting personalized options based on their needs.
- Manage the life cycle of loans, including collection activities, while ensuring compliance with all relevant laws and regulations.
- Engage with customers and colleagues through various technological channels, including phone, email, and chat.
- Demonstrate a passion for achievement with a goal-oriented attitude aimed at successful outcomes.
- Educate customers on optional insurance products, ensuring they fully understand their loan options and terms.
Requirements :
High School Diploma or GED.Preferred qualifications include :
Experience in Sales, Collections, or Customer Service.Bilingual - Spanish.This position is on-site, and the schedule is Monday through Friday during standard business hours, with the possibility of extended hours during the week and some Saturdays as needed.