Administrative Processor

As our client partners to promote renewable energy sources with homeowners who are going solar or using electric cars, customers need to submit an application to our client for the energy they are creating to be stored to the electric grid. Our team is responsible for the processing of these applications for home and small business owners. On a day to day they will be responsible for performing all / some of the below tasks, which is dependent on the project scope and role

Application Review

• Sending out invoices to customers
• Processing
• reviewing application, building permits and other equipment documentation, ensuring applications are accurate, detecting issues and correctly submitting defects or passing along to engineering review if applications are accurate.
• Respond to customer follow up emails related to defect follow up, project status, delay notices, etc.
• Analyzing issues with projects and utilize problem solving skills to determine best action to be taken and move project forward
• Help develop documentation such as job aides, process flow charts, etc.

Engineering Review