Communications Technician - Rochester, MN

The Role

A Customer Service Technician II will install telephone plant facilities, switched digital television, and high-speed internet at customer premises according to specifications directed and established by Lumen procedures. Also, to maintain, expand, replace and repair all plant facilities and subscriber apparatus required to provide service to customers. This position interacts directly with Lumen customers.

The Main Responsibilities

• Perform installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment.
• Perform maintenance and repair on outside plant facilities.
• Climb poles, use a shovel and pick to dig up and bury cable; and may be required to work in manholes or controlled environmental vaults (CEV).
• Locate buried telephone cables.
• Observe all safety rules and regulations.
• Assist other Technical personnel in the performance of their duties when requested.
• Convey a positive and professional appearance and demeanor when communicating the company's products and services to our customers.
• Actively support sales and marketing related activities.
• Assume all other duties as assigned.

What We Look For in a Candidate

Minimum Qualifications :

Preferred Qualifications :