Customer Experience Banker- (Bilingual Spanish Preferred) Hinsdale, IL

Overview

Customer Experience Banker- Hinsdale, IL

Join to apply for the Customer Experience Banker- Hinsdale, IL role at Huntington National Bank.

As a Customer Experience Banker, you are a Financial Concierge for walk-in customers. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan and other banking products and services. You will process customer transactions accurately and efficiently in order to provide exemplary customer service while educating customers on bank products, services and technology.

Responsibilities

• Providing excellent customer service and effectively resolving customer issues.
• Proficient in understanding and educating customers on consumer deposit products and consumer lending.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication and presentation.
• Other duties as assigned.

Basic Qualifications

Preferred Qualifications

Other Information

Seniority level : Entry level

Employment type : Full-time

Job function : Finance and Sales

Industries : Banking, Financial Services, and Investment Banking

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