Oracle Federal Financial CLM and G-Invoicing SME

Oracle Procure to Pay and G-Invoicing functional SMEs to provide O&M support for an Oracle Federal Financials R12 shared service environment.

Responsibilities :

• Support the Help desk including resolving deployed Agency functional issues and elevating defects and change requests through the Configuration Management process.
• Document Help desk trouble tickets in the help desk ticketing tool (Remedy) and leverage the tool to create help desk metrics and frequently asked question (FAQ) guides.
• Analyze and resolve reported help desk problems.
• Triage problems to determine potential causes and to resolve or escalate issues as appropriate.
• Develop and conduct functional help desk training sessions for help desk team members.
• Ability to Plan coordinate and provide cut-over activities for transitioning new customers into the production environment and post-production support.
• A good understanding of all components of the G-Invoicing Intragovernmental Transaction (IGT) process specifically for the Requesting Agency.
• knowledge of Intragovernmental transaction integrations to Oracle Contract Lifecycle Management (CLM).
• Ability to provide solutions to G-Invoicing issues in the Production environment.
• Hands-on experience simulating G-Invoicing scenarios in a QAC environment and advising users about available options.
• Basic understanding of all the features provided by G-Invoicing and dependencies including the new ones like 7600EZ.
• Provide leadership and expertise to analyze troubleshoot and recommend break-fix solutions and improvements based upon best practices and R12.2.7 functionality for the following CLM business process flow areas and tasks :

Manage iProcurement Requisitions and Amendments

Qualifications : Qualifications :

Additional Information :

i360 is an Equal Opportunity Employer - Minority / Female / Veteran / Disability

Benefits

i360 is an Equal Opportunity Employer - Minority / Female / Veteran / Disability

All qualified applicants will receive consideration for employment regardless of race color religion sex sexual orientation gender identity national origin age disability protected veteran status or status within any other protected group.

Only Direct Hires - No recruiting or staffing firms submissions will be considered .

Remote Work : No

Employment Type : Full-time

Key Skills

API,Asset,ETL,Accident Investigation,Back Office

Experience : years

Vacancy : 1