Retail Store Associate
At Aloha, we have great people working together, with aloha, to create an extraordinary company. We seek to be the type of workplace where we have mutual respect and teamwork. We want our fellow employees to enjoy their jobs. We care about and for one another. We believe in doing the right thing by each other and by our customers and business partners. This core value is consistent with our company name and our island heritage.
We offer competitive base pay & cash sign on bonus, health coverage, tuition reimbursement, and two weeks of vacation after a year of service.
Primary Purpose
Provides quality customer service by ensuring prompt, friendly, and courteous service. Performs cashiering, housekeeping, and stocking duties.
Essential Duties / Functions
- Provides quality customer service by greeting each customer in a prompt and timely manner
- Performs cashiering duties according to the AIM Cash Policy
- Follows Techniques of Alcohol Management (TAM) policies / procedures
- Follows Tobacco Sale policies / procedures
- Follows security and safety policies / procedures
- Checks in new merchandise in a timely manner
- Performs stocking and pricing duties
- Maintains a clean store environment by performing housekeeping duties
- Follows health and safety regulations, including proper food handling and sanitation.
Daily Duties
Provides quality customer service by greeting each customer in a prompt and timely mannerPerforms cashiering duties according to the AIM Cash PolicyFollows security and safety policies / proceduresPerforms housekeeping and food handling & sanitation duties as assigned by Store Manager or company proceduresPeriodic Duties
Attends monthly store meetingsAttends training classesOccasional Duties
Checks in new merchandise in a timely mannerPerforms stocking and / or pricing duties in a timely mannerCleans gasoline pumps as neededPerforms miscellaneous housekeeping duties as neededAssists in covering other locations as assignedPerforms other duties as assignedQualification Requirements
Skills / Knowledge :
Requires mathematical ability for proper cash handlingAbility to provide prompt, friendly and quality customer serviceAbility to perform stock / inventory dutiesAbility to perform assigned housekeeping dutiesEducation / Training :
High School Diploma or equivalent.Successfully completes Sales Associates Training Class (BSAT).On the job training provided by the Manager and Assistant Manager.Experience :
None requiredWorking Conditions
Works indoors under regular store conditionsWorks outdoors under regular weather conditions as neededEquipment Use
Use of the cash register, gas console, coffee maker, and safeUse of pricing gun, overhead cigarette racks, fast food equipment and cleaning supplies.Use of oven, fryer, microwave, and / or other reheating devices to heat or reheat beverages, hot food, and other consumable itemsUse of calculator, hooking up C02 soda fountain air pressure dispenser tank and BIB Bag-In-A-Box syrup dispensersWork Hours
Employment status may vary as follows :Full-time (35 hours / wk or more)Part-time+ (20 hours / wk or more)Part-time - (19 hours / wk or less)Sunday - Saturday availabilityFlexible availability to work varied shifts (i.e. day, night, swing, or graveyard)Extended hours as assignedMental Demands
Continuously requires attention to detail, concentration, alertness, and mathematical skillsPhysical Demands
Continuous standing for extended period of time, handling, fingering, use of eye-hand-foot coordination and corrected vision.Frequent climbing, balancing, stooping, kneeling, crouching, crawling, walking, reaching; pushing, pulling, lifting, and carrying up to 50 lbs. of merchandise cartons.Seldom requires sitting, running and visiting / working at other sites.Communication Demands
Continually talks to customers / clients and meets request of customersFrequently talks to co-workers and receives instructionsOccasionally meets requests of co-workersSeldom talks to outside trade persons / vendors, talks on the telephone, trains / gives instructions and readsThe above statements, which are subject to change, are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.