Party Host

Job Description

Job Description

Legal Terms

Confidentiality

This manual is and all other non-public information and materials about the Altitude Trampoline Park® system or business are the confidential information of ATP Franchising, LLC. You are permitted to use this non-public information and materials strictly to perform your duties at the park. You must not disclose or share This manual or any other non-public information or materials. If you violate these terms, you will be violating the intellectual property rights of ATP Franchising LLC and it may pursue legal action against you.

Your Employer

Your Altitude Trampoline Park is an independent franchised business. The franchise owner is also the sole employer of all staff at the park. ATP Franchising LLC is strictly the franchisor and owner of the Altitude Trampoline Park® brand, and all references to it or the system generally are strictly to protect the brand and the goodwill associated with it. If you have any questions about the terms of your employment, we encourage you to discuss it with your employer.

PARTY HOST

We believe in family fun. We believe in celebrating life's moments together. We believe in combining activity and an energetic spirit for friends and family to experience. Where social connectivity, activity and celebration give way to joy, exhilaration, growth and wellness.

We believe there's always an opportunity to experience play...another wall to climb, another game of dodgeball, another hoop to shoot, another day to fly on the trapeze or jump around with friends. Our global presence allows friends and families to share in the experience and enjoy playfulness in many different countries around the world in hopes to make the world a happier place!

We believe in celebrating play and accomplishments and the emotions felt as you experience free play the Altitude way!

Party Host are responsible for welcoming and creating the party experience for guests. These individuals have the ability to influence the overall party experience by their interactions that include providing accommodations and offering upgrade recommendations. Party Host may be the final point of contact and have the ability to ensure guest satisfaction. Party Hosts report directly to the managers of Altitude Trampoline Park.

KEY RESPONSIBILITIES

• Represent Altitude Trampoline Park by maintaining a professional attitude in keeping with the park's philosophy
• Facilitate creative and entertaining birthday parties
• Schedule, coordinate and manage birthday party requests
• Create a fun and enthusiastic environment for all guests
• Organize and implement birthday activities
• Maintaining a clean work environment
• Oversee / provide clean up following parties
• Maintain positive guest experience by using our SMILES philosophy
• Ensure that party sheets are completed both accurately and on time
• Assists and supports front desk staff on all birthday related questions / concerns
• Operates Point of Sale (POS) system including deposits and party transactions
• Support sales and marketing plans in collaboration with management team
• Follow safety and incident reporting guidelines
• Provides or performs other services or duties as required by management

QUALIFICATIONS AND SKILLS