Patient Access Representative

Patient Access Representative

Job Summary

Patient Access is a service department of the hospital involved with assisting patients, medical staff and ancillary departments. The Patient Access Representative is responsible for the scheduling, insurance verification, pre-cert follow-up, pre-admission, admission, registration, ordering of tests and procedures, verifying medical necessity and point of service collections of all patients into the hospital in a courteous and professional manner. He / she is responsible for interviewing and gathering complete and accurate demographic and financial data to complete the above functions in a timely manner and informing patients of their rights, hospital policies and procedures. Performs other duties as assigned.

Minimum Job Requirements

• High School diploma or its equivalent.
• One (1) year accumulated experience in a clerical, healthcare related position, or customer service.
• BLS certification or must obtain during Orientation and prior to reporting to department.

Skills / Knowledge / Abilities

Working Conditions

Physical and Mental Activities, Tools and Equipment

Equal Opportunity Employer

Marion Health is a smoke-free environment.

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