Assistant Customer Service Manager

Veteran Marketing Group is looking for a forward-thinking, entry level manager to join our team in  Memphis ! The Assistant Customer Service Manager will create and distribute positive branding messages and collateral for the company's products and services.

The ideal person for this position has a dynamic personality and is passionate about sales and marketing.

This candidate should have previous relevant experience and be interested in learning new sales techniques.

Responsibilities :

• Execute sales and marketing campaigns – Develop marketing materials for distribution to potential customers.
• Develop and maintain positive relationships with existing and potential clients.
• Identify target customers and markets.
• Facilitate internal communications –  Collaborate with sales and product teams to develop branded messages.
• Collect and compile customer feedback in an easily reviewed and understood format for review by company management and leadership.
• Collect and maintain sales records required to track, review, and modify the performance of marketing initiatives.
• Monitor actionable metrics – Forecast and analyze sales trends, marketing strategies, and product performance.
• Prepare and present reports summarizing information while making recommendations based on analysis.
• Perform other duties as assigned.

Requirements :