Certified Medical Assistant

Certified Medical Assistant

Summary / objective

The Medical Assistant is a multi-skilled health professional who works interdependently with other health care professionals to provide quality health care to the patient. The Medical Assistant (MA) will be responsible for performing both administrative and clinical skills in the Orchard Hospital Medical Specialty Center environment. The MA will perform all patient care duties under the direction of a physician. The Medical Assistant will be responsible for becoming familiar with not only Orchard Hospital policies & procedures, but also MSC policies and procedures.

Essential functions

• Front desk, reception when the receptionist is unavailable.
• Answering the phones and scheduling appointments.
• Great patients, assure completion of registration forms, and give instructions.
• Filling and maintaining medical records.
• Preparing and typing correspondence.
• Processing, coding, and completing insurance claim forms.
• Processing mail.
• Ordering and maintaining supplies and equipment.
• Arranging for hospital admissions and outside referrals for the physician.
• Calling prescription to the pharmacy for the physicians.
• Performing computer tasks for physicians such as Allscripts, LabCorp, and LAbDAQ.
• Communication skills using appropriate medical terminology.
• Following appropriate illegal, ethical and professional conduct.
• Following Appropriating legal, ethical and professional conduct.
• Participates in quality assurance and procedure improvements.
• Attends staff meetings as required.
• Listen to voice mail a minimum of twice each shift and returns patient phone calls on a daily basis. Maintain a log of all phone calls received and returned.
• Check Orchard Hospital e-mail a minimum of once of each shift and respond appropriately.
• Measuring and recording vital signs, including pain level.
• Performing EKGs (after additional training) when necessary and ordered by a physician.
• Recording patient interview, history and chief complaint.
• Prepare patient for examinations and performing routine screening tests.
• Assisting the physicians with exams and minor office procedures.
• The collection of lab specimens.
• Performing simple laboratory tests within scope of practice.
• Change dressings, applying bandages and other first aid procedures.
• Assist physicians with patient teaching as it is appropriate.

Competencies

Supervisory responsibilities

None

Work environment

Physical demands

Travel required.

None

Required education and experience

Preferred education and experience

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