Assistant Social Services Director

Pathway Of Hope Program Manager

Location : Divisional Headquarters (Hartford, CT)

Hours Per Week : 40

Schedule : MondayFriday; 8 : 30 am 4 : 30 pm. The schedule may vary depending on the need.

Scope of Position : Responsible for direct oversight of the Pathway of Hope (POH) Program, an intensive case management program to end generational poverty. Manage the ServicePoint client software database. Assist the Social Ministries Director with the oversight of the service extension program and emergency disaster services as needed. Provide on-call coverage support for the Hartford, Waterbury, and New Britain shelters. Supervise the housing and homeless programs and the service extension program in the absence of the Social Ministries Director. Ensure all programs are aligned with The Salvation Army's mission and policies.

Responsibilities

• Serve as a role model for all social service employees by displaying a passion for the mission.
• Assist with annual audits of the social ministry program.
• Ensure all policies and procedures are followed in all social service and service extension programming.
• Maintain strict confidentiality.
• Attend conferences, trainings, and meetings.
• Support fundraising and positive community relations efforts.
• Provide direct case consultation and technical assistance to case managers.
• Provide guidance and promote the spiritual dimension of the social services programs.
• Maintain contact with staff to offer support and information regarding community linkages and programmatic requirements.
• Plan, coordinate, and facilitate monthly case manager meetings.
• Monitor budgets and report funding gaps.
• Prepare monthly progress reports and status updates.
• Ensure the efficiency and effectiveness of the Pathway of Hope program activities.
• Ensure 100% accuracy of all data entered into the program of record and maintain database consolidation.
• Oversee quarterly evaluations / outcomes measurement and complete summary reports.
• Complete random record reviews and annual reviews of compliance with standards to ensure program evaluation / certification requirements.
• In the absence of the supervisor, oversee the housing services programs and the service extension program.
• Provide occasional on-call coverage support for the shelters located in Hartford, New Britain, and Waterbury.
• Provide guidance and training on program operations.

Qualifications

The Salvation Army is pleased to offer a comprehensive benefits program to full-time employees who work at least 30 hours per week, including...

An Equal Opportunity / Affirmative Action Employer : All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, disability, or protected veteran status.