Position : Collection Specialist – Entry Level
Location : San Antonio, TX
Duration : 12 Months
Total Hours / week : 40.00
Client : Medical Device Company
Job Category : Accounting / Finance
Level Of Experience : Entry Level
Employment Type : Contract on W2 (Need US Citizens Or GC Holders Only)
Overview
Position Reports to (Title) : Customer Financial Service Team Lead
Primary Duties / Responsibilities
- Monitor the collection portfolio to ensure customers are paying within credit terms and identify overdue payments.
- Report account receivable status by updating accurate records and documenting collection activity / efforts.
- Monitor collection portfolio and identify underlying issues that may be causing customers to pay invoices outside of terms, and escalate them through the appropriate channels.
- Interact with external customers, business controllers, Channel Management, sales force, customer service and related transactional groups in order to assist with resolution of outstanding billing issues.
Scope of Responsibility
Supervision received : MinimalSupervision exercised : ModerateExample of Team Membership : IDN account team, Six Sigma / Lean, Cross Functional projectsExamples of Internal Contacts : Claims, Rebates, Customer Service, Tax, Contracts, MDO, Sales Team, Collections Team, Cash Application TeamExamples of External Contacts : Distributors, Hospitals, Labs, Medical Centers, Universities, Government customersRequired Skills and Knowledge
Direct experience with JDEStrong Microsoft Excel skillsExperience working in a shared service center1+ yrs in commercial collectionsBachelor's Degree in Finance / Accounting / EconomicsRequired
Strong analytical / problem solving skillsSolid Communication and interpersonal skillsSuperior customer service skillsWorking knowledge of Microsoft OfficeKnowledge of billing procedures and collection techniquesHigh School Degree or EquivalentOther information
Must have the ability to work independently and in a team environment, multitask, set own priorities, and adapt to a changing environment.J-18808-Ljbffr